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Skills

  • Building operations
  • Staff management
  • Marketing and advertising
  • Building renovation oversight
  • Problem resolution
  • Project organization
  • Loan processing
  • Communications
  • Maintenance knowledge
  • Leasing and sales

Work Experiences

  • Established strong, professional relationships with Assistant Property Officers and residents by promoting team collaboration and providing exceptional service.
  • Analyzed market trends.
  • Worked closely with clients to help them get the loans, inspections, and credit reports they needed.
  • Achieved a 68% rate of on-budget service delivery.
  • Achieved a 36% rate of on-time service delivery.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Compiled maintenance and repair requests for submission to the initiative department and solicited bid proposals from local contractors.
  • Achieved Innovation Award for outstanding property management.
  • Created and maintained a list of available properties for commercial and industrial use that met a variety of needs and budgets.
  • Achieved a 64% reduction in overhead maintenance costs.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the procedure business.
  • Assistant Property Officer who is communicative and has excellent customer service and quality assurance skills.
  • Talented professional regarded as a capable leader and committed problem solver.
  • As an Assistant Property Officer, I managed a diverse property portfolio, ensuring timely communication and proactive maintenance for enhanced tenant satisfaction.
  • Brings 10 years of relevant experience to the Assistant Property Officer position.
  • Property manager with a strong mix of people skills and the ability to implement and enforce property rules and regulations.
  • Achieved 64% cost reduction.
  • Assisted in developing and executing capital improvement programs that increased property value by 35%, enhancing ROI for ownership.
  • Assistant Property Officer with 17 years of successful cross-functional collaboration and budget management experience.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Monitored and audited monthly property expenses to ensure accurate financial reporting, which improved annual budgeting accuracy by 40%.
  • Led property inspections across 2 complex units, ensuring compliance with safety and maintenance regulations, resulting in 50% fewer compliance-related issues.
  • Collaborated with maintenance teams to reduce emergency repair frequency by 29% through preventive maintenance strategies.
  • Prepared comprehensive property valuation reports that helped senior management make informed decisions on property investments, adding 15% to ROI.
  • Reduced liability risks by keeping meticulous records of insurance certifications and ensuring that 3% of assets were properly insured.
  • Reduced utility expenses by negotiating contracts with new vendors that saved the company approximately $6 annually.
  • Successfully renegotiated lease agreements for existing tenants, leading to an average rent increase of 36% over 8 lease renewals.
  • Organized and conducted property inspections resulting in 11% increase in issue identification and timely upgrades.
  • Documented and resolved framework which led to process.

Affiliations

  • National Apartment Association (NAA)
  • Association for Computing Machinery
  • National Affordable Housing Management Association (NAHMA)
  • Society of Women Engineers
  • National Multi Housing Council (NMHC)
  • Rent Roll Systems Training
  • Apartment Association of Portland
  • Lions Club
  • International Association of Property Managers (IAPM)
  • Association of Information Technology Professionals

Certifications

  • Fair Housing Certification category
  • Accredited Residential Manager (ARM) - Institute of Real Estate Management (IREM)
  • Facilities Management Professional (FMP) - International Facility Management Association (IFMA)
  • Certified Remodeling Project Manager (CRPM) - National Association of the Remodeling Industry (NARI)
  • Microsoft Certified Systems Engineer (MCSE)
  • ServSafe
  • CompTIA Security+
  • Landlord and Tenant Law Certification - procedure
  • Lease Administration Certification - metric
  • Building Operator Certification (BOC) - framework

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