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Skills

  • Inventorying products
  • Point of sale knowledge
  • Currency counting
  • Basic sanitation procedures
  • Check cashing
  • Retail merchandising
  • Clear communication of product knowledge
  • Cashier station setup and breakdown
  • Closing procedures for cashier stations
  • Order taking

Work Experiences

  • Assisted customers with menu modifications.
  • Collaborated on monthly reports with store management.
  • Accurately monitored and counted cash shortages or overages by utilizing Adobe Creative Suite, minimizing financial discrepancies.
  • Collaborated with kitchen staff to ensure timely delivery of meals, contributing to a 38% reduction in customer wait time.
  • Accomplished results within three years.
  • Educated customers about promotions to increase sales.
  • Kept up to date on store promotions and made sales pitches to customers.
  • Collaborated with kitchen staff.
  • Collaborated with Food Service Worker Cashier to resolve issues and address customer concerns.
  • Contributed to a 81% reduction in customer wait time.

Summaries

  • Recognized on a regular basis for outstanding performance and contributions to the Food and Beverage industry's success.
  • Well-organized and dependable, with an unwavering commitment to team success, business operations, and customer satisfaction.
  • Completed a variety of tasks, including performance reporting, stocking shelves with QuickBooks, and using cash registers to collect payments every day.
  • Reliable Food Service Worker Cashier with strong multitasking, problem-solving, and communication skills, as well as product promotion and sales closing abilities.
  • Food Service Worker Cashier is precise, with a strong understanding of ServiceNow sales and excellent math skills.
  • Flexible with changing business needs and trained in process and system areas.
  • When assisting customers with requests and meeting special needs, she is cheerful.
  • 10 years of experience working in high-volume environments.
  • Food Service Worker Cashier with 5 years of experience stocking Jira and processing customer payments.
  • Professional and approachable, with exceptional customer service and sales skills.

Accomplishments

  • Resolved product issue through consumer testing.
  • Implemented a personalized approach in upselling menu items, achieving a 30% increase in revenue for targeted items.
  • Increased daily register accuracy by 21% through diligent cash handling and reconciliation practices.
  • Successfully handled high-volume transactions, processing up to 12 purchases per shift with 100% accuracy.
  • Responsible for ensuring compliance with Columbus health code standards, achieving a mistake-free health inspection for 15 consecutive periods.
  • Spearheaded customer service training for new employees, resulting in an 55% improvement in customer satisfaction scores.
  • Documented and resolved framework which led to standard.
  • Proactively resolved customer concerns during service rush, contributing to a 29% decrease in negative reviews.
  • Awarded ‘Employee of the Month' 7 times for continuous excellence in sales and customer service.
  • Facilitated cash register balancing during shift changes, reducing register variances by 73%.

Affiliations

  • Association for Supply Chain Management (APICS)
  • National Grocers Association (NGA)
  • International Association of Administrative Professionals
  • International Foodservice Executives Association (IFSEA)
  • National Restaurant Association (NRA)
  • Foodservice Management Professionals (FMP) Certification
  • American Marketing Association
  • National Federation of Independent Business (NFIB)
  • Certified Guest Services Professional Credential ITIL
  • Freemason

Certifications

  • Retail Operations Certification (ROC) - method, 2024
  • CASHIERpro Proficiency Certification - standard, 2022
  • ServeReady Essentials Food Handler Certification - Summit Group, 2018
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Point of Sale Operator (POS) - procedure, 2023
  • CompTIA A+ Technician
  • Google Certified Professional Cloud Architect
  • Food and Beverage Cost Control Certification - method, 2016
  • Cross-Department Collaboration Training - Ironclad Systems, 2023
  • CompTIA Network+

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