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Skills

  • Operational reporting
  • Process and procedure development
  • Task prioritization
  • Inspection reviews
  • Business operations
  • Loading and unloading
  • Report writing
  • Operational improvement
  • Data analysis
  • Clerical support

Work Experiences

  • Method helped me achieve $249,000.
  • Created a new employee evaluation process that resulted in significant performance improvements.
  • Advocated for clear communication.
  • Created boardroom and courtroom multimedia presentations that included video and text-synced depositions for better understanding.
  • Achieved a 33% improvement in product availability.
  • Implemented marketing strategies that resulted in a 12% increase in the number of customers.
  • Answered 6 calls per three years to help customers with their questions and concerns.
  • Created multi-threaded admin web applications based on process.
  • Solved procedure issues, improved operations, and provided excellent customer service.
  • Transported Workday to three years customer locations.

Summaries

  • Client-facing professional with a positive attitude and expertise in process improvement and strategic planning.
  • CAP 2 Supervisor is a multi-talented CAP 2 Supervisor who is consistently rewarded for planning and operational improvements.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Experienced retail management professional with a track record of building and motivating teams to achieve and exceed sales, service, and performance goals.
  • Exceptional at keeping track of current inventory levels and replenishing them based on consumer demand and sales forecasting.
  • By monitoring sales and employee performance, coaching staff on proven sales methods, and automated, we were able to meet our sales goals.
  • To ensure smooth business operations, successful in meticulously managing logistics, planning employee schedules, and communicating with other departments.
  • Professional Warehouse Manager with 2 years of experience supervising and training 4 warehouse employees.
  • CAP 2 Supervisor with 2 years of experience supervising employees in metric retail environments.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.

Accomplishments

  • Coordinated daily team huddles to discuss stock deficiencies and prioritize tasks, improving response time by 75% for urgent restocking requests.
  • Coordinated with receiving team to reduce discrepancies between received and ordered stock, resulting in a 17% accuracy improvement.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Successfully optimized workflow and task prioritization, resulting in a 41% reduction in average restocking time.
  • Worked closely with upper management to align inventory operations with store-wide strategic goals, contributing to an framework.
  • Developed a structured training program that reduced employee onboarding time by 2 weeks, improving team productivity by 76%
  • Introduced cross-functional team meetings that aligned warehousing operations with store objectives, improving order fulfillment by 54%.
  • Improved cross-department communication by creating a shared task management dashboard, which decreased response time to restock needs by 77% %.
  • Implemented a new vendor communication process that reduced order discrepancies by 10%, enhancing accuracy in product stocking.
  • Developed and enforced new safety protocols for pallet handling and stocking, decreasing injury-related work absences by 53%.

Affiliations

  • Society of Human Resource Management
  • Occupational Safety and Health Administration (OSHA) Certified Training Programs
  • American Production and Inventory Control Society (APICS)
  • Project Management Institute (PMI)
  • American Marketing Association
  • Lean Six Sigma Green Belt Certification - 2015
  • Warehousing Education and Research Council (WERC)
  • Certified in Logistics, Transportation and Distribution (CLTD) – 2018
  • International Association of Administrative Professionals
  • International Warehouse Logistics Association (IWLA)

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Certified Public Accountant (CPA)
  • CompTIA Security+
  • Inventory Manager Certification - Northwind
  • SHRM Certified Professional (SHRM-CP)
  • Certified Warehouse Auditor – Brightline
  • Certified Protection Officer (CPO)
  • Certified Effective Vendor Relationship Management
  • Operational Excellence in Warehousing, Meridian
  • First Aid/CPR Certified

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