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Skills

  • Community mental health fair organization
  • Healthy meal preparation
  • Drug utilization review
  • Behavioral health needs evaluation
  • Training and development
  • Crisis intervention and de-escalation techniques
  • Grant Writing and Fundraising
  • Client Satisfaction Improvement Strategies
  • Wellness services
  • Training and mentoring

Work Experiences

  • Coordinated transportation for clients.
  • Assisted in staffing a 24/7 crisis hotline.
  • Was in charge of a group of 11 pharmacy technicians.
  • Collaborated with insurance providers.
  • Created a client satisfaction survey resulting in actionable insights that increased service delivery satisfaction by 71%.
  • Chaired weekly consultation meetings with therapists and social workers, maintaining high client satisfaction rates and reducing service gaps by 82%.
  • Achieved a 84% decrease in relapse rates.
  • Collaborated with insurance providers to streamline mental health claims processing, reducing claim disputes by 41% within one year.
  • Achieved results in 2023.
  • Attended by an average of 9 participants per session.

Summaries

  • Adept at building strong community partnerships.
  • Achieved over 27% increase in 18 months.
  • Oversee human resources, budgeting, supply management, and patient services with success.
  • Staff development that results in high-performing teams has been recognized.
  • Client-focused professional with a strong belief in the power of community engagement. Over 4 years of experience in resource allocation, leading to improved outcomes and participation rates for underserved populations.
  • Collaborative leader with a demonstrated ability to secure essential resources for clients. Successfully expanded agency partnerships, unlocking access to over $5 in low-income mental health support.
  • Mental Health Community Resource Coordinator is a multi-talented Mental Health Community Resource Coordinator who is consistently rewarded for planning and operational improvements.
  • Adept at coordinating resources.
  • Accomplished in leveraging partnerships and collaborations.
  • Clear understanding of data analysis and project management as well as data analysis training.

Accomplishments

  • Collaborated with legal professionals in the coordination of mental health resources for court-mandated treatment orders, reducing recidivism rates by 45% over 6 months.
  • Resolved product issue through consumer testing.
  • Assisted in translating mental health materials into process, ensuring greater accessibility for non-English-speaking clients.
  • Facilitated over 12 mental health training sessions for local agencies, enhancing their crisis response and de-escalation strategies.
  • Developed partnerships with local government agencies, contributing to a 50% increase in funding for mental health crisis intervention programs.
  • Took the lead in reorganizing the resource allocation strategy across 13 counties, slashing inefficiencies by 59% and decreasing response times for mental health crises.
  • Secured 5 in funding by advocating for mental health projects, resulting in expanded access to care in Atlanta.
  • Led comprehensive mental health outreach efforts, improving engagement rates in underserved communities by 16% over one year.
  • Developed a telehealth program that reduced client transportation costs by 15% and extended service coverage to previously underserved rural areas.
  • Partnered with local educational institutions to introduce mental health awareness programs, reaching 9 students and faculty members.

Affiliations

  • Project Management Institute
  • American Medical Informatics Association
  • Mental Health America (MHA)
  • Texas’s Behavioral Health Planning Council
  • Association for Behavioral and Cognitive Therapies (ABCT)
  • Lions Club
  • Society for Community Research and Action (SCRA)
  • Association for Computing Machinery
  • National Institute of Mental Health (NIMH) Collaborative Group
  • Certified Community Behavioral Health Clinic (CCBHC) Partnership

Certifications

  • Certified Substance Abuse Counselor (CSAC)
  • Trauma-Focused Cognitive Behavioral Therapy (TF-CBT) Certification
  • Certified Community Health Worker (CCHW)
  • Certified Public Accountant
  • Certified Professional in Healthcare Quality (CPHQ)
  • Social and Behavioral Research Certification process
  • ServSafe
  • Certified Compassion Fatigue Professional (CCFP)
  • Motivational Interviewing Practitioner Certification
  • Therapeutic Crisis Intervention (TCI) Certification

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