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Skills

  • Knowledge of juvenile justice system
  • Behavior management techniques
  • STEAM curriculum implementation
  • Recreational activity planning
  • Student behavioral issue management
  • Continuous program evaluation and improvement
  • Crisis Intervention and Resolution
  • Learning disability awareness
  • Strong multitasking abilities
  • Parent-teacher conference facilitation

Work Experiences

  • Used a variety of techniques to help patients with their therapy.
  • Attracted over 15 visitors.
  • Championed inclusivity projects across the program, achieving Outstanding Service Award for diversity and accessibility in youth programs.
  • Achieved 3 consecutive quarters without incidents.
  • Delivered school-wide assemblies.
  • Adjusted classroom environments.
  • Oversaw intakes and assessments that were family-centered, strengths-based, culturally competent, and individualized.
  • Was in charge of a caseload of over 18 children in public schools and group homes.
  • Implemented a procedure program that benefited the organization's overall mission and objectives by incorporating student feedback.
  • Collaborated with other mental health professionals to ensure that patients received consistent care and that diversion was avoided.

Summaries

  • Within Miscellaneous, senior Extended Day Counselor and outstanding performer in stakeholder engagement and quality assurance.
  • Committed to student safety, developing risk management strategies and ensuring zero safety incidents over 18 consecutive quarters.
  • Extended Day Counselor with 7 years of successful stakeholder engagement and quality assurance experience.
  • Aligned programs with district objectives.
  • Achieved high levels of satisfaction and engagement.
  • Adhered to strict safety protocols.
  • Mandarin is a bilingual mental health counselor who is fluent in both languages.
  • Dedicated Extended Day Counselor with extensive experience in managing after-school programs that increase student engagement by 25%, while aligning with district objectives.
  • Aligns after-school programs with academic goals.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Guided students through team-building exercises, resulting in a Employee of the Year awarded to the group in recognition of their achievements in 2019.
  • Provided one-on-one mentorship to students facing personal challenges, contributing to a 74% increase in emotional well-being scores on surveys.
  • Resolved product issue through consumer testing.
  • Supervised groups of 16 students during after-school care, ensuring emotional and physical well-being while adhering to all safety protocols.
  • Facilitated hands-on, project-based STEAM learning activities, inspiring 11 students to pursue further studies in science and technology fields.
  • Supported students with academic tutoring in initiative, contributing to improved report card performance for 24% of participants.
  • Organized recreational activities that enhanced teamwork and collaboration, earning recognition from students and parents for promoting an inclusive environment.
  • Developed a systemized schedule that balanced both academic and recreational activities, improving time management for students and staff.
  • Collaborated with team of 7 in the development of process.
  • Led daily group discussions and reflection time to encourage emotional literacy and self-expression, resulting in elevated levels of student cooperation.

Affiliations

  • Afterschool Alliance
  • Out of School Time Professional Learning Community
  • Council on Accreditation’s Commission on Youth Development and After School Programs
  • National Partnership for After School Science (NPASS)
  • National Association for the Education of Young Children (NAEYC)
  • International Council of Nurses
  • American Youth Policy Forum (AYPF)
  • American Society of Safety Professionals
  • Jaycees
  • Association for Computing Machinery

Certifications

  • Behavior Management and Crisis Intervention Certification
  • Project Management Professional (PMP)
  • Certified Public Accountant (CPA)
  • First Aid/CPR Certified
  • Social Emotional Learning (SEL) Facilitator Training
  • Safe Environment Instruction Certification
  • Certified Public Accountant
  • Risk Assessment in Child Care Settings Certification
  • CASEL Certified Facilitator of Emotional Learning
  • CPR and First Aid Certified by Summit Group

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