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Skills

  • Follow-up automation (Power BI)
  • CRM software implementation (Asana)
  • Complex project negotiations
  • Cold outreach and lead generation
  • Market trend analysis and action plans
  • Client relationship management
  • Sales territory growth
  • Profit and revenue-generating strategies
  • Market and competitive analysis
  • Lead generation

Work Experiences

  • Organized sales meetings with employees, the division president, the closing coordinator, and the construction manager to share best practices for improving processes.
  • Profiled, targeted, and prospected territory both within and outside of my current customer base.
  • Held weekly one-on-one meetings with each employee to discuss their performance, set goals, and provide personalized coaching.
  • Set performance benchmarks for customer service, cost control, revenue, category, and profits while recruiting, hiring, and training a high-performing sales and support team.
  • Tracked customer complaint trends in order to improve customer satisfaction and adjusted operational strategies to address issues.
  • Worked closely with Lead Sales Coordinators to close deals with procedure clients, relying on persuasive communication skills and customer relations expertise.
  • Kept up with industry trends and changes and took advantage of professional development opportunities to improve my product and service knowledge.
  • Met with Lead Sales Coordinators to discuss techniques for overcoming objections and closing deals on a two years basis.
  • Saved money by effectively negotiating vendor prices, terms of sales, and service agreements.
  • Oversaw and coached sales teams ranging from 16 to 8, including training, goal-setting, and evaluation.

Summaries

  • Student pursuing a Miscellaneous degree who is eager to contribute developed knowledge in the role of Lead Sales Coordinator.
  • Sales leader with a proven track record of progressive growth and achievement in the framework industry.
  • Positive rapport, tailored solutions, and client engagement are all effective ways to cultivate productive client relationships.
  • Expert at putting pricing strategies in place, expanding territories, and uncovering customer needs in order to deliver solutions.
  • With over 12 years of experience in relationship building, account retention, and profit channel growth, I am a focused and driven sales management professional.
  • Entrepreneurial leader with experience building networks, introducing products, and educating clients.
  • Expert at reducing downtime and expenditures while increasing sales and customer satisfaction.
  • System, method, and framework are all available.
  • Results-oriented Miscellaneous professional with strategic planning, vendor management, and project management strengths.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.

Accomplishments

  • Developed and monitored key performance metrics for territory managers, resulting in a 69% improvement in sales efficiency.
  • Designed and implemented territory alignment strategies that improved salesforce productivity by 23%.
  • Consulted with marketing teams to refine email marketing campaigns, boosting click-through rates by 18%.
  • Utilized CRM software to track and optimize account turnover, resulting in a 61% reduction in client churn rate.
  • Revamped training programs to focus on product knowledge and selling techniques, reducing new hire onboarding time by 73%.
  • Developed and distributed weekly sales performance dashboards to stakeholders, allowing real-time course corrections for ongoing strategies.
  • Enhanced sales toolkits and resources to improve quote turnaround times by 15 days on average.
  • Spearheaded promotional events in key markets, resulting in a 51% increase in new client acquisitions.
  • Optimized vendor negotiation processes, resulting in a cost savings of 5 annually.
  • Coordinated with marketing teams to create product-specific campaigns that resulted in a 70% growth in lead generation.

Affiliations

  • Member of the Global Association of Sales Coordinators, 2016-Present
  • Membership in the International Sales and Marketing Professionals Association, 2022
  • Volunteer Event Coordinator for the Regional Sales Professionals Network, 2023-2022
  • Participant in International Sales Management Conference, 2015, Portland
  • Sales Process Institute's Advanced Sales Communication Program Graduate, 2018
  • Membership in the Professional Association for Customer Engagement (PACE), 2021-Present
  • Active Member of the National Association for Sales Training & Development (NASTD), 2018-2017
  • Certified CRM Specialist from the Customer Experience Professionals Association, 2020
  • Certified Sales Leadership Association member, 2018-2015
  • Certified Account Manager, Association of Professional Sales, 2022, Austin

Certifications

  • Salesforce Certified Administrator
  • Certified Sales Professional (CSP) - Ironclad Systems
  • Certified Key Account Manager (CKAM)
  • Certified Strategic Account Manager (CSAM)
  • Professional Certified Marketer (PCM) Sales Management
  • Advanced Sales Strategies Certification – Summit Group
  • HubSpot Sales Software Certification
  • CompTIA A+ Technician
  • Digital Marketing Certification Beacon Labs
  • Leadership in Sales Complex Deals Certification – Cedar Works

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