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Skills

  • Organizational skills
  • Inventory control
  • Budgeting and cost control
  • Price memorization
  • Equipment operation and maintenance
  • Wine and liquor expertise
  • Fluent in Japanese
  • Multi-Task Management
  • Interpersonal skills
  • Extensive metric knowledge

Work Experiences

  • Regularly inventoried bar supplies in order to identify supply shortages and detect issues such as theft.
  • Plan and designate shifts and hours for 12 employees' schedules.
  • Trained new employees on the restaurant's practices, culture, and procedures in order to maximize job satisfaction and productivity.
  • Worked efficiently to keep the dining room and work areas clean by busing and resetting 5 tables per shift.
  • Oversaw cellar and beverage storage maintenance to keep inventory from spoiling.
  • Performed all opening, closing, and shift change duties to keep the restaurant running smoothly and the teams ready to meet customer needs.
  • Cashed out customers using cash registers and credit card machines, handling up to $11 in cash per event.
  • Organized and managed food service training for employees to learn about client relations, quality assurance, and client relations.
  • Coordinated wine selection and restocking with over 11 bottles in the cellar.
  • Reduced portion sizes and improved garnish strategies to keep food costs down.

Summaries

  • Motivated restaurant professional with a strong background in team leadership and operations, as well as expertise in mixology, beer, liquor, and wine.
  • Sales, marketing, and inventory control are some of my specialties.
  • Planning and developing creative event presentations has proven to be a success.
  • Excellent customer service and leadership skills are required to improve team performance and increase bar sales.
  • Quality assurance expert
  • Deadline-driven
  • Expert sommelier with a proven track record of running profitable and efficient operations.
  • Renowned Sommelier with 3 years of experience helps the restaurant succeed in all areas.
  • Successful in building strong business reputations based on knowledge and professionalism.
  • Exceptional at overcoming obstacles and streamlining processes for maximum efficiency.

Accomplishments

  • Recognized for outstanding customer service.
  • Streamlined data analysis, resulting in program.
  • Collaborated with team of 14 in the development of framework.
  • Delivered wine presentations during private events, enhancing guest education and leading to a 77% increase in event bookings.
  • Coordinated with marketing to introduce a seasonal wine promotion that increased food and wine pairings menu purchases by 39% within one year.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Successfully passed CMS category, contributing to the restaurant's recognition for exceptional wine service.
  • Hosted 8 wine tasting events that increased restaurant visibility and generated an additional $13, while expanding the restaurant’s consumer base.
  • Introduced a premium wine flight offering with curated pairings, resulting in an additional $7 in revenue within several months.
  • Awarded Sommelier of the Year in 2024 by Beacon Labs, reflecting excellence in wine selection, curation, and customer satisfaction.

Affiliations

  • Institute of Masters of Wine
  • Jaycees
  • American Society of Safety Professionals
  • Association of Information Technology Professionals
  • International Wine & Food Society (IWFS)
  • American Marketing Association
  • Wine Trade Guild of London
  • Project Management Institute
  • American Medical Informatics Association
  • Lions Club

Certifications

  • Wine and Food Pairing Program Brightline
  • OSHA: Food Handling
  • Wine Law & Regulation Certification Northwind
  • SafeServ certification: Food Handling
  • Michelin Wine Service Certification Beacon Labs
  • World of Fine Wine Certificate by Cedar Works
  • Food and Beverage Management Certificate by procedure
  • Certified Specialist of Wine (CSW) by Society of Wine Educators
  • Certified Tequila Master by Mexican Tequila Regulatory Council
  • First Aid/CPR Certified

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