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Skills

  • Complex problem solver
  • Communications
  • Business operations
  • Client relationship management
  • Extremely organized
  • Product testing
  • Supervision
  • Process improvement
  • Process implementation
  • Strong verbal communication

Work Experiences

  • Created graphics for websites, logos, and promotions for marketing purposes.
  • Method helped me achieve $55,000.
  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
  • Answered 8 calls per 18 months to help customers with their questions and concerns.
  • Created boardroom and courtroom multimedia presentations that included video and text-synced depositions for better understanding.
  • Achieved a 55% boost in website traffic.
  • Copied, logged, and scanned supporting documents before filing everything in the client's files.
  • Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals.
  • Entered data into the Workday system, including payments, account information, and call logs.
  • Created visual models that met both aesthetic and technical requirements.

Summaries

  • Dedicated to learning, growing, and succeeding in Education and Training.
  • Accomplished Associate Creative Director specializing in integrated campaigns that boost brand visibility and audience engagement. Played a pivotal role in securing $14 in contracts through persuasive creative pitches.
  • Associate Creative Director with 11 years of successful workflow optimization and performance reporting experience.
  • Team player who excels at collaborating with hardware and software experts to create a cohesive and successful design.
  • Associate Creative Director is a dynamic Associate Creative Director who excels at focusing on solutions and meeting deadlines.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the initiative business.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Design and development of successful process embedded software applications in the past.
  • Achieved a 32% boost in market share in 2015.

Accomplishments

  • Collaborated with global creative teams to localize campaigns for 3 international markets, ensuring cultural sensitivity and consistency.
  • Process Improvement: Created new departmental procedures manual. Assessed organizational training needs.
  • Collaborated with team of 4 in the development of initiative.
  • Resolved
  • Developed
  • Trained
  • Created visually compelling presentations that helped secure $146,000 in new business contracts for high-profile accounts.
  • Proposed
  • Recorded
  • Guided

Affiliations

  • Rotary International
  • Association of Creative Professionals
  • Digital Marketing Institute
  • American Medical Informatics Association
  • Brand Design and Creative Professionals Society
  • Toastmasters
  • Project Management Institute
  • The Design Management Institute (DMI)
  • International Design Awards Committee (IDAC)
  • Website User Experience Professionals Association (UXPA)

Certifications

  • Interactive Advertising Bureau (IAB) Digital Media Buying & Planning Certification
  • SHRM Certified Professional (SHRM-CP)
  • Adobe Certified Expert (ACE) in Illustrator
  • Microsoft Certified Systems Engineer (MCSE)
  • HubSpot Content Marketing Certification
  • Certificate in UX & Visual Interface Design by RISD
  • Certified Web Designer Associate (CIW)
  • ServSafe
  • Apple Certified Associate (ACA)
  • Google Analytics Individual Qualification (GAIQ)

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