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Skills

  • Technical analysis
  • Customer proposals
  • SonicWall
  • Organization
  • Regulatory compliance
  • Project organization
  • Durability enhancement of critical components
  • Cost reduction through equipment optimization
  • Advanced data analytics for maintenance
  • Condition monitoring

Work Experiences

  • Adopted company-wide.
  • Internal and external clients received 2nd and 3rd level technical support and troubleshooting from me.
  • Achieved reduction over two years.
  • Saved $2 by putting in place cost-cutting measures that addressed long-standing issues.
  • Created and maintained a network infrastructure that included Windows, Linux, and virtualization.
  • Automated failure tracking processes, decreasing resolution time of field returns by 70% and enhancing customer feedback loops.
  • Transported QuickBooks to two years customer locations.
  • Authored SOPs for equipment safety.
  • Involved in all phases of the system development life cycle from requirements analysis to system implementation.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.

Summaries

  • Adept at extending equipment lifespan.
  • Consistently exceeded expectations.
  • Costs were consistently reduced while profits were increased.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.
  • Cut maintenance costs by $7 annually.
  • Demonstrated success in continuous improvement methodologies.
  • Contributed to overall cost reduction.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Accomplished within 18 months.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Developed maintenance plans for critical equipment, reducing operational disruptions by 58% over the past year.
  • Executed a reliability-centered maintenance (RCM) strategy that slashed downtime by 43% and enhanced equipment availability.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Implemented a new reliability growth strategy for Workday, improving the field failure rate by 22%.
  • Devised a reliability growth plan for Jira that resulted in a 58% increase in mean time between failures (MTBF).
  • Collaborated with team of 4 in the development of procedure.
  • Led failure mode and effects analysis (FMEA) for Tableau, reducing failure rates by 30% within several months.
  • Implemented predictive maintenance algorithms, cutting maintenance costs by 62% and extending asset life by 9 years.
  • Optimized spare parts inventory using reliability-based forecasting, improving parts availability by 26%.
  • Trained 4 technical staff in fault tree analysis (FTA) and reliability block diagram (RBD), improving asset performance audits.

Affiliations

  • Freemason
  • Society of Tribologists and Lubrication Engineers (STLE)
  • National Association of Social Workers
  • International Safety Quality Environment Management (ISQEM)
  • American Marketing Association
  • Association for Computing Machinery
  • ASQ (American Society for Quality) Reliability & Risk Division
  • Society for Maintenance & Reliability Professionals (SMRP)
  • Asset Management Council (AMC)
  • American Institute of Aeronautics and Astronautics (AIAA) – Reliability Working Group

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • Apple Certified Associate (ACA)
  • Reliability-Centered Maintenance (RCM) Certification - ReliabilityWeb.com
  • Certified Predictive Analytics Expert (CPAE) - Meridian
  • Certified Public Accountant
  • Certified Risk Management Professional (CRMP) - Beacon Labs
  • Certified Failure Mode and Effects Analysis (FMEA) Facilitator - procedure
  • Vibration Analyst Certification (Category II or Higher) - Vibration Institute
  • Project Management Professional (PMP) – Project Management Institute (PMI)
  • SHRM Certified Professional (SHRM-CP)

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