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Skills

  • Online training experience
  • Project organization
  • Process improvement
  • First Aid/CPR
  • Budgets
  • Customer service
  • MS Office
  • Initiative equipment
  • Problem resolution
  • C-suite executive coaching

Work Experiences

  • Achieved a 32% improvement in year-end evaluations.
  • Designed a digital learning platform.
  • Contributed to a 31% year-over-year sales growth.
  • Examined the company's training methods and made changes to address issues, improve efficiency, and achieve training objectives, resulting in initiative.
  • Achieved a 28% increase in knowledge retention.
  • Detailed program effectiveness and ROI.
  • Collaborated with subject matter experts.
  • Achieved within 2021.
  • Contributed to an increase of $5 in revenue.
  • Conducted productivity workshops.

Summaries

  • Accomplished in coaching C-suite executives on adaptive leadership strategies, contributing to framework in organizational performance.
  • Achieved a 19% reduction in penalties.
  • Achieved a 70% increase in post-training success rates.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Accomplished in delivering feedback-driven learning strategies that increased trainee engagement scores by 33%.
  • Certified Corporate Trainer is a multi-talented Certified Corporate Trainer who is consistently rewarded for planning and operational improvements.
  • Certified Corporate Trainer skilled in evaluating organizational training needs and developing tailored programs that drive positive business outcomes.
  • Certified Corporate Trainer with a track record of reducing compliance-related incidents by 18% through targeted risk management workshops.
  • Certified Corporate Trainer effective in facilitating workshops resulting in increased team collaboration and improved workplace satisfaction.
  • Clear understanding of client relations and project management as well as stakeholder engagement training.

Accomplishments

  • Trained over 4 employees on leadership and conflict resolution, improving team collaboration metrics by 19%.
  • Analyzed post-training surveys to adjust instructional content, resulting in a 65% increase in satisfaction and knowledge retention rates.
  • Drove adoption of leadership development programs by creating compelling case studies and success stories, resulting in participant growth of 16%.
  • Authored interactive eLearning modules that increased employee engagement in soft skills training programs by 82%.
  • Introduced real-time feedback tools during training sessions, boosting participant engagement by 67%.
  • Piloted onboarding training for a new department, improving new hire engagement metrics by 41% within the first 11 days.
  • Worked with department heads to update compliance training, ensuring a 44% reduction in compliance-related issues.
  • Created tailored product knowledge training, leading to a 44% improvement in customer satisfaction scores.
  • Collaborated with IT to implement a new LMS, simplifying tracking of educational progress and increasing completion rates by 32%.
  • Delivered specialized training across multiple locations, driving consistent operational improvements and increasing employee performance by 54%.

Affiliations

  • International Federation of Coaching (IFC) - Certified Leadership Coach
  • International Association for Continuing Education and Training (IACET) - Member of Standards Action Group
  • Global Accreditation Center for Project Management Education Programs (GAC) - Committee Member
  • Association of Change Management Professionals (ACMP) - Certified Change Leader
  • International Coaching Federation (ICF) - PCC Level Certified Coach
  • American Marketing Association
  • National Training Laboratories (NTL) - Member since 2015
  • Society of Human Resource Management
  • Toastmasters
  • Freemason

Certifications

  • ELearning Instructional Design and Development Certification - 2022
  • Project Management Professional (PMP) – Project Management Institute (PMI) 2016
  • Project Management Professional (PMP)
  • Certified ScrumMaster (CSM) | Scrum Alliance, 2022
  • Instructional Design Certification - Association for Talent Development (ATD) 2024
  • Blanchard Certified Trainer - Situational Leadership 2018
  • CPTM – Certified Professional in Training Management 2021 - Vantage
  • Certified Change Management Professional (CCMP) - Ironclad Systems
  • Certified Professional in Learning and Performance (CPLP) - 2023
  • DiSC Trainer Certification – Wiley 2019

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