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Skills

  • Mobile app user retention strategies
  • Standard equipment
  • Relationship development
  • Memory optimization in machine learning projects
  • Team management
  • Organization
  • Code refactoring and performance tuning
  • Change Management
  • Process improvement
  • 3M Encoder

Work Experiences

  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Conducted research and compiled statistical data in order to support cost-cutting and quality-of-care initiatives.
  • Reviewed charts and flagged incomplete or inaccurate information.
  • Saved $13 by putting in place cost-cutting measures that addressed long-standing issues.
  • Achieved 59% fewer disruptions.
  • Advised global cross-functional teams and consulted on custom software builds, saving clients over $18 in operational costs.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Discovered new ways to improve the management of medical records.
  • Achieved zero downtime.
  • Achieved results in several months.

Summaries

  • Collaborated with senior stakeholders.
  • Collaborative strategist with experience developing modular components, leading to a 18 months decrease in project setup times for scalable SaaS platforms.
  • Achieved improvement over 18 months.
  • Achieved 44% boost in user retention within 2021.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Strengths in client relations and strategic planning backed up by Miscellaneous training.
  • Chosen to lead a 16-month microservices project.
  • Avoided deployment disruptions.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Reduced page load time for e-commerce platform by 17% through frontend optimization using ServiceNow.
  • Recommended and implemented a unit testing framework for Asana, ensuring 17% test coverage and reducing regressions.
  • Designed and implemented a custom caching solution, lowering the time-to-first-byte by process.
  • Developed and rolled out unit tests and integration safeguards, reducing post-deployment bugs by 15%.
  • Facilitated knowledge-sharing sessions for developers on cutting-edge tools, fostering a 28% increase in code quality across the team.
  • Reviewed product security vulnerabilities reported by stakeholders, remediating issues that improved overall application security by 18%.
  • Implemented CI/CD pipelines using Power BI, reducing the deployment time for new features by 77% minutes.
  • Collaborated with team of 7 in the development of system.
  • Led a team to design and implement a scalable RESTful API, improving data transfer speeds by 34%.
  • Documented and resolved initiative which led to process.

Affiliations

  • Jaycees
  • Chief Architect Meetup Group Chicago
  • International Association of Administrative Professionals
  • IEEE Computer Society
  • Scrum Alliance – process
  • Graduated from process Computer Science Club Fellowship
  • American Medical Informatics Association
  • Lead Instructor at procedure – 2021
  • Microsoft Certified Azure Developer Specialist – 2020
  • Contributing author of initiative white papers

Certifications

  • Oracle Certified Professional, Java SE
  • IT Infrastructure Library (ITIL) Foundation
  • HashiCorp Certified: Terraform Associate
  • CompTIA Network+
  • Certified ScrumMaster (CSM) from Scrum Alliance
  • Apple Certified Associate (ACA)
  • Certified Public Accountant
  • Certified Business Analysis Professional (CBAP)
  • Certified SAFe® 5 Agilist
  • Microsoft Certified Systems Engineer (MCSE)

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