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Skills

  • Communications
  • Release management
  • Cross-functional team collaboration
  • Functional Testing Leadership
  • Reducing Test Bottle-Necks
  • Configuration management
  • Data-Driven Testing Strategies
  • Procedure development
  • Category equipment
  • Regression testing optimization

Work Experiences

  • Created and executed automated test scripts for Tableau.
  • Achieved zero critical bugs in 2021.
  • Achieved a defect escape rate of 28%.
  • Coordinated with offshore test teams across 18 time zones to ensure round-the-clock test execution and defect logging for timely release of ServiceNow.
  • Completed detailed work on various components using hand and power tools in a safe manner.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Consistently delivered critical feedback to developers, resolving over 13 major issues within one year, reducing overall project delays.
  • Created process, framework, and metric reports on a daily basis to aid in the resolution of design and production issues.
  • Looked for industry trends on social media and through online sources.
  • Electro-mechanical fixtures and assemblies were developed and built by me.

Summaries

  • Dedicated to learning, growing, and succeeding in Computers Software.
  • Automation-focused Senior Test Specialist with an extensive background in creating and executing regression test plans, improving release times by 57%.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved a 44% reduction in post-release defects.
  • Achieved seamless integration between testing tools and operations.
  • Accelerated time-to-market for HubSpot.
  • Recognized on a regular basis for outstanding performance and contributions to the Computers Software industry's success.
  • Achieved 26% system scalability improvements.
  • Achieved Outstanding Service Award.
  • Consistently exceeds expectations by identifying areas of improvement in testing processes and driving a 84% increase in overall testing efficiency.

Accomplishments

  • Achieved a Scrum Master in program, continuously modernizing test practices within the team.
  • Implemented accessibility testing guidelines for SAP, helping the product meet WCAG standards and boosting user inclusivity by 18%.
  • Lead root cause analysis for reoccurring defects, reducing production issues by 18% over 18 months.
  • Revised test coverage metrics for Power BI, leading to a 85% increase in test quality assurance and reliability.
  • Authored a comprehensive test plan for Adobe Creative Suite, managing 15 test cases and uncovering 55% of high-priority defects prior to release.
  • Champion of Behavior-Driven Development (BDD) methodologies, leading to test coverage improvement by 30% and translating business requirements into testable scenarios.
  • Collaborated with product managers and business analysts during design sprints, providing robust testing input that reduced defects by 69%.
  • Introduced risk-based testing methodologies, increasing the defect detection rate of critical issues by 71%.
  • Crafted detailed bug reports highlighting crucial issues in category, cutting resolution time by 78%.
  • Authored and executed automation test scripts for SAP using Power BI, resulting in procedure.

Affiliations

  • Cloud-Based Application Testing Sigma Network
  • Rotary International
  • Lean Testing Methodologies Group
  • Agile Alliance CPA
  • Association of Information Technology Professionals
  • Society of Human Resource Management
  • Institute for Exploratory Testing framework
  • TestOps Global Community
  • Mobile Testing Professionals Consortium (MTPC)
  • Society of Women Engineers

Certifications

  • Certified BDD Practitioner from Lakeside Partners
  • Google Professional Cloud DevOps Engineer
  • Certified Software Quality Analyst (CSQA)
  • ServSafe
  • Certified DevOps Test Engineer (CDTE)
  • Certified LoadRunner Professional (CLP)
  • SHRM Certified Professional (SHRM-CP)
  • Selenium WebDriver Professional Certification
  • CompTIA Network+
  • Certified Public Accountant

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