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Skills

  • Team leadership and mentorship
  • Server and Network Performance Optimization
  • Cost reduction through vendor negotiations
  • Cloud solution implementation
  • Optimization of Data Throughput
  • Change Management for Software and Infrastructure
  • Enhanced System Robustness
  • Project Management with Salesforce Implementation
  • Cybersecurity Protocols and Training
  • Multisite Infrastructure Coordination

Work Experiences

  • Coordinated recovery efforts during standard.
  • Conduct employee performance reviews and develop performance plans.
  • Achieved results in 2016.
  • Delivered under budget by $2.
  • Consolidated physical servers by 31%.
  • Oversee the agency's technology requirements and work with outside vendors to procure equipment and services.
  • Aligned technological advancements with business goals.
  • Automated repetitive IT processes via category, saving approximately 6 man-hours yearly and improving response rate by 32%.
  • Achieved minimal disruption during integration.
  • Applied predictive maintenance strategies.

Summaries

  • 6% of team members attained certifications.
  • Contributed to annual savings of $10.
  • Capable IT Director with a decade of experience.
  • Drove the transfer of 7 systems to initiative.
  • Cybersecurity-focused IT leader.
  • Committed to securing networks.
  • Developed training programs.
  • Completed projects under budget by $11.
  • Achieved a 19% improvement in process efficiency.
  • Demonstrated history of reducing system outages.

Accomplishments

  • Developed and implemented a predictive analytics program using ServiceNow, optimizing resource allocation and saving $11 annually on IT operational costs.
  • Pioneered the design and implementation of a fully virtualized server infrastructure that slashed hardware expenses by $16 while boosting system resilience.
  • Managed IT budget of $2 and identified savings through strategic vendor negotiations, resulting in a 71% reduction in operating costs.
  • Led a cybersecurity team that implemented safety protocols and advanced detection platforms, reducing response times to cyber threats by 26%.
  • Developed and executed a multi-layered phishing and cybersecurity awareness program that decreased security incidents by 18%.
  • Spearheaded a server consolidation project, cutting energy costs by 36% and optimizing data center space usage by 2 square feet.
  • Implemented comprehensive WAN/LAN restructuring that improved overall data throughput by 45% across 17 locations globally.
  • Managed company-wide systems optimization, resulting in a 77% increase in server throughput and a 16% reduction in system downtime.
  • Negotiated with third-party IT vendors to secure contracts that lowered service costs and increased performance KPIs by 78%, exceeding SLA requirements.
  • Streamlined IT resource management by deploying a new asset tracking system using HubSpot, reducing IT supply chain delays by 14%.

Affiliations

  • Honorary Member, Association of Information Security Professionals (AISP) 2016
  • Alumni, Harvard Business School Executive IT Leadership Program 2021
  • Fellow, Global Leadership IT Networking Group for Technology Managers 2024
  • Participant, AWS User Group specializing in cloud service implementations Portland 2019
  • Affiliate, Agile Alliance dedicated to Scrum and Agile development 2023
  • Member, DevOps Institute with a focus on IT and software development integration 2015
  • Active Member, National Association of State Chief Information Officers (NASCIO) 2021
  • Active Member, International Association of Software Architects (IASA) 2017
  • Participant, Open Group Architecture Framework (TOGAF) certification community 2021
  • Affiliate Member, Association for Information Technology Professionals (AITP) 2022

Certifications

  • Certified in IT Business Management (CITBM)
  • Certified in Risk and Information Systems Control (CRISC)
  • Certified Network Associate (CCNA)
  • Oracle Certified Professional (OCP) Database Administrator
  • Six Sigma Green Belt Certification
  • Certified in IT Service Management (CITSM)
  • SANS GIAC Security Essentials (GSEC)
  • ITIL Foundation Certification
  • Certified Information Technology Manager (CITM)
  • AWS Certified Solutions Architect – Professional

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