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Skills

  • Cost-saving initiatives
  • Vendor relationship management
  • Organization
  • New Hire Onboarding
  • Meal planning and preparation
  • Relationship development
  • Cleaning requirements
  • Performance tracking and analysis
  • Customer service training
  • Inventory forecasting

Work Experiences

  • Collaborated cross-functionally to reduce operational discrepancies, achieving a Employee of the Year in operational excellence for 2021.
  • Achieved 39% increase during peak periods.
  • Achieved 56% sales growth.
  • Achieved President's Club for excellence in operational management.
  • Collaborated with the IT department on the integration of new software, increasing overall team productivity by 80%.
  • Achieved a 53% faster resolution of interdepartmental issues.
  • Achieved results within 17 months.
  • Used behavior redirection observed play activities to identify positive behaviors and areas for improvement, and when necessary.
  • Balanced workloads.
  • Coached team members on customer service best practices.

Summaries

  • Within Miscellaneous, senior Day Supervisor and outstanding performer in quality assurance and performance reporting.
  • Achieved a 18% increase in overall productivity.
  • Providing 6 years of childcare experience.
  • Dedicated to promoting early childhood emotional, physical, and intellectual development.
  • Achieved Lean in compliance management, ensuring all operations aligned with regulatory standards. Expert in leading team-wide regulations training to prevent non-compliance.
  • Motivated to plan activities that promote skill development, social development, and positive interactions.
  • Children will be engaged in fun activities for a long time if they have a creative planner with a gift.
  • Achieved a 33% increase in staff output.
  • Achieved Six Sigma in compliance management.
  • Accomplished Day Supervisor with a track record of achieving 61% inventory accuracy improvements.

Accomplishments

  • Directed a sales improvement initiative, boosting revenue by $45,000 over three years.
  • Reduced employee turnover by 55% through the introduction of targeted training and developmental initiatives.
  • Developed an innovative shift-scheduling system, resulting in 60% more efficient use of staff and improved work-life balance.
  • Successfully handled 4 customer escalations, achieving a 64% resolution rate within one year.
  • Reduced operational costs by $166,000 through the automation of manual processes over one year.
  • Initiated quarterly team-building sessions, driving collaborative problem-solving and reducing turnover to 72%.
  • Collaborated with cross-functional teams, leading to a 80% reduction in project delays.
  • Fostered interdepartmental collaboration, reducing conflicts and improving task completion rates by 58%.
  • Developed and implemented a zero-incidents safety protocol, maintaining full OSHA compliance for 18 months.
  • Collaborated with team of 14 in the development of category.

Affiliations

  • International Coaching Federation (ICF)
  • Chartered Institute of Logistics and Transport (CILT)
  • Retail Loss Prevention Association (RLPA)
  • Association for Computing Machinery
  • Association for Operations Management (APICS)
  • International Warehouse Logistics Association (IWLA)
  • American Society for Quality (ASQ)
  • National Association of Social Workers
  • Certified Professional in Supply Management (CPSM)
  • National Retail Federation (NRF)

Certifications

  • Compliance Certification - Miscellaneous, initiative, 2017
  • Certified ScrumMaster (CSM) by Scrum Alliance
  • Cisco Certified Network Associate (CCNA)
  • CompTIA Network+
  • Certified Workplace Safety Supervisor (CWSS) by Lakeside Partners
  • Certified Professional Coach (CPC) (Summit Group, 2018)
  • Certified Public Accountant (CPA)
  • Certified First Line Supervisor by procedure, 2021
  • Six Sigma Green Belt Harbor & Co.
  • ServSafe

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