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Skills

  • Hardware tools
  • Storage hardware architecture
  • Supervision
  • Budgets
  • Compliance audit preparation and execution
  • Regulatory compliance
  • Experience with category configurations
  • Incident response and threat mitigation
  • Configuration and management of network monitoring tools (e.g., Nagios, PRTG)
  • Project management

Work Experiences

  • Advised management on network security standards and upgrades.
  • Coordinated with cross-functional teams.
  • Looked for industry trends on social media and through online sources.
  • Boosted team collaboration by 64%.
  • Worked with network engineering staff to assess hardware and software requirements for the development of a new system.
  • Collaborated with management on planning and budgeting.
  • Oversaw the delivery of category project by method team, which resulted in framework.
  • Collaborated on successful integration of SD-WAN solutions across 14 international locations, achieving significant cost savings of $12 annually.
  • Built and maintained relationships with third-party service providers, ensuring an improved standard and faster resolution times.
  • Transported QuickBooks to the past year customer locations.

Summaries

  • Configured and maintained network nodes.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.
  • Costs were consistently reduced while profits were increased.
  • While managing hardware design projects, works well with a variety of personality styles.
  • Achieved results over a period of one year.
  • With the ability to work with a wide range of personalities, I am dedicated to ensuring the success of project rollouts.
  • Dedicated engineer skilled in optimizing traffic flows.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Adept at streamlining network maintenance procedures, decreasing average troubleshooting times by 15% and improving support team response efficiency.
  • Bringing initiative experience and expertise in project management and stakeholder engagement for 10 years.

Accomplishments

  • Provided tier-3 troubleshooting support, resolving escalated networking issues within 9 hours, significantly improving service response metrics.
  • Managed IT inventory worth $5, using asset management tools to track and optimize IT resource utilization.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved initiative which led to metric.
  • Designed and deployed high-performance VLAN architecture in 17 data centers to improve security and enhance traffic management.
  • Implemented enhanced load balancing strategies which reduced server strain by 37% during peak operational hours.
  • Led efforts to secure data transmission between 8 international branches using advanced data encryption techniques, adhering to industry standards.
  • Surveyed and selected cost-effective network hardware that reduced operational costs by 14% while maintaining system integrity and performance.
  • Trained team members on the use of ServiceNow, increasing overall productivity in network management tasks by 65%.
  • Evaluated and implemented advanced data encryption protocols, enhancing secure communication between external and internal stakeholders.

Affiliations

  • Association of Information Technology Professionals
  • International Society of Automation (ISA) - Network Engineers Division
  • International Telecommunication Union’s Network Security Coordination Group
  • Cisco Certified DevNet Professional Community
  • Aruba Certified Mobility Expert (ACMX) Alumni Network
  • National Association of Communication Systems Engineers (NACSE)
  • Red Hat Certified Systems Administrator (RHCSA) Cloud Networking Chapter
  • IEEE Cloud Computing Association
  • National Association of Social Workers
  • Cloud Security Alliance (CSA) - Networking and Telecommunications Chapter

Certifications

  • Certified Public Accountant
  • Cisco Certified Internetwork Expert (CCIE)
  • Cisco Certified Network Associate (CCNA)
  • Certified Internet of Things Solutions Professional (IoT-SP)
  • Google Certified Professional Cloud Architect
  • VMware Certified Professional - Data Center Virtualization (VCP-DCV)
  • Microsoft Certified: Azure Network Engineer Associate
  • Certified Business Analysis Professional (CBAP)
  • Certified Cloud Security Professional (CCSP)
  • First Aid/CPR Certified

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