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Skills

  • Healthcare billing proficiency
  • Fundraising and major donor development
  • High-risk trauma situations
  • BLS certification
  • BAC screening/drug screen collection
  • Caseload management
  • Mentoring and coaching
  • Patient and family focused
  • ABG
  • HubSpot proficiency

Work Experiences

  • Oversaw 15 Practice Administrators of administrative staff, providing consistent coaching and mentoring to improve job efficiency.
  • Effectively served as an advisory resource by providing patient/family experience expertise.
  • Sought advice.
  • Rehabilitated myself.
  • Reviewed nursing notes to ensure that the described care and patient responses were accurate.
  • Ordered medicines on a daily basis to ensure that demands and needs were met.
  • Was in charge of the community's resident transportation.
  • Recruited well-qualified candidates to fill vacancies and provide unsurpassed care to residents.
  • Provided training to pharmacy interns as well as newly hired technicians.
  • Volunteered to fill in for on-call rotation gaps when needed.

Summaries

  • Deadline-driven
  • Patient care, education, and counseling are all areas in which she excels.
  • Proven ability to excel at a variety of sales approaches and techniques that build trusting relationships, productive communications, and long-term relationships.
  • Endoscopy Staff Nurse with 15 years of experience who is meticulous in her work.
  • As a Registered Nurse, I am a highly organized Case Manager with 8 years of experience.
  • Motivating leader who has built and managed system teams in the past.
  • Leadership skills that guide nursing teams to positive outcomes and drive organizational performance are demonstrated.
  • Expert in all aspects of patient care, with a track record of success in clinical quality improvement projects that have improved delivery and quality of care.
  • Medical Assistant with a strong work ethic and excellent interpersonal skills.
  • Restocking supplies, updating records, and coordinating referrals are all skills that this cheerful pediatric nurse possesses.

Accomplishments

  • Patient Transfer: Safely lifted up to 80 pounds and pushed 300 pounds on wheels.
  • Enhanced clinic communication and reporting by standardizing protocols across departments, leading to a 29% reduction in task duplication.
  • Nursing Supervision: Supervised ancillary staff of 10 on-call nurses.
  • Implemented a change management procedure that minimized service disruption during the rollout of new operational processes.
  • Led a revenue cycle optimization project that resulted in a 25% increase in monthly revenue across 4 locations.
  • Supervision: Headed onboarding process for new nursing staff.
  • Family Support: Provided support to families through education on procedures, regimens, prevention and care.
  • Home Aid: Assisted patients with bathing, dressing, daily hygiene care and grooming. Provided patients with transportation to and from doctor appointments.
  • Charting: Developed and organized 300+ charts for all new and current patients, routinely updating information for physician reference.
  • Reporting: Prepared regular charts on patients' health related history, medication restrictions and allergies.

Affiliations

  • Earned the Professional in Human Resources (PHR) certification in 2017 to improve HR compliance protocols and personnel management.
  • Certified in Healthcare Ethics through the National Center for Ethics in Healthcare (NCEHC) in 2016, improving practice guidelines for patient care.
  • Affiliated with the National Association of Medical Staff Services (NAMSS), attending workshops focused on managing medical staff training and credentialing.
  • Member of the Medical Group Management Association (MGMA) since 2016, participating in continuing education initiatives and annual conferences.
  • Member of the Society for Human Resource Management (SHRM), integrating HR strategies to improve practice staff retention and morale.
  • Member of the National Association of Healthcare Access Management (NAHAM) since 2021, addressing challenges in patient registration and revenue cycle.
  • Regular attendee of the Annual Healthcare Administrative Professionals Conference focusing on emerging trends in healthcare operations.
  • Completed training with the Institute for Healthcare Improvement (IHI) in 2022, gaining expertise in patient safety and quality improvement.
  • Member of the American Association for Physician Leadership (AAPL), engaging in physician-led sessions to enhance practice management strategies.
  • Obtained project management certification through the Project Management Institute (PMI), specializing in healthcare sector projects.

Certifications

  • Certified Nurse Educator
  • Registered Nurse Practitioner in the State of Ohio, License number 10
  • Certified Business Analysis Professional (CBAP)
  • Google Certified Professional Cloud Architect
  • Certified Ambulatory Care Nurse
  • American Academy of Financial Management (AAFM)
  • Apple Certified Associate (ACA)
  • Graduate Certificate in Clinical Pathology
  • ANA Certified in Family Psychiatric & Mental Health NP
  • ANA Certified in Psychiatric & Mental Health

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