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Skills

  • Time management skills
  • Transcription and dictation
  • Credit and collections
  • Heavy lifting
  • Writing reports
  • Financial records and processing
  • Multi-Task Management
  • Payroll and budgeting
  • Customer and client relations
  • AP/AR proficiency

Work Experiences

  • Established administrative work procedures to keep track of the daily tasks of the employees.
  • Was always looking for ways to make daily operations, client communications, recordkeeping, and data entry more efficient.
  • Discovered new sources for office supplies and kept a close eye on inventory usage to save $5.
  • Wrote extremely precise internal and external letters and memos.
  • Wrote and proofread memos, letters, and reports to ensure that they were error-free.
  • Completed forms, reports, logs, and records to expedite the processing of all human resources documentation.
  • Oversaw complex and detailed projects for executives, ensuring that budgets were met and projects were delivered on time.
  • Was in charge of all domestic and international travel arrangements and reservations, resulting in a 5% reduction in the company's travel expenses.
  • Aided in the planning of the event, including travel and logistical arrangements.
  • Provided excellent administrative support to office staff, promoting office operations excellence.

Summaries

  • Agendas are well-prepared, meetings are well-scheduled, and action items are followed up on.
  • Budget management and workflow optimization are examples of areas of expertise.
  • Team player who is knowledgeable in cross-functional collaboration and process improvement.
  • Bringing a track record of effectively scheduling to promote organization and availability.
  • Outgoing and well-organized, with exceptional coordination and interpersonal skills.
  • Precise and well-organized, with a thorough understanding of program offices and Adobe Creative Suite applications.
  • Design and development of successful process embedded software applications in the past.
  • Expert at multitasking in a fast-paced environment.
  • Expert at locating and resolving inconsistencies.
  • Knowledgable in a variety of design and testing methodologies.

Accomplishments

  • Protective Services: Applied safety procedures and policies as outlined in Department Safety Manual.
  • Collaborated with team of 9 in the development of category.
  • Ensured
  • Resolved product issue through consumer testing.
  • Improved
  • Process Improvement: Created new departmental procedures manual. Assessed organizational training needs.
  • Initiated
  • Created
  • Created training manuals for church staff and volunteers, streamlining onboarding and reducing errors by 41%.
  • Guided

Affiliations

  • National Association of Church Business Administration (NACBA)
  • National Association of Social Workers
  • National Association of Ministry and Business Administration
  • Digital Communication and Cybersecurity for Ministry Professionals
  • Freemason
  • International Council of Nurses
  • Society of Human Resource Management
  • Professional Administrators of Religious Education (PARE)
  • International Association of Administrative Professionals
  • Faith-Based Administrative Professionals Association

Certifications

  • Certification in Church Technology and Digital Tools standard, 2018
  • Certified Public Accountant
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Fundraising Executive (CFRE) - CFRE International
  • Certified Church Safety and Operations Manager (CSOM) 2021
  • Nonprofit Board Leadership Certificate Program category, 2019
  • Event Management and Budgeting for Nonprofits Salesforce, 2016
  • CompTIA Network+
  • Project Management Certificate (PMI Pathway for Churches), 2018
  • First Aid/CPR Certified

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