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Skills

  • Program testing software
  • Operational analysis
  • Supervision
  • Software applications
  • Program equipment
  • Active listening
  • HTML and XML
  • Emotional intelligence
  • Relationship development
  • Stress management

Work Experiences

  • Achieved a 25% gain in afterschool program volunteers.
  • Collaborated with counselors and school leaders in developing reintegration plans for students returning to aftercare after disciplinary actions, reducing recurrence by 29%.
  • Conducted regular assessments.
  • Put troubleshooting methods to the test, came up with creative solutions, and documented them for use by the support team.
  • Accommodated the needs of neurodivergent students.
  • Attended and led regular check-in meetings with school administration to ensure aftercare programs aligned with school values and priorities, increasing program enrollment by 38%.
  • Adhered to quality standards.
  • Achieved 55% improvement within 7 months.
  • Achieved a 60% resolution rate.
  • Designed embedded hardware, firmware, and interfaces in the Miscellaneous industry.

Summaries

  • Achieved a high conflict resolution rate of 46%.
  • Aftercare Worker with 8 years of successful project management and data analysis experience.
  • Strengths in performance reporting and risk assessment backed up by Miscellaneous training.
  • Aligned activities with school curriculums.
  • Within Miscellaneous, senior Aftercare Worker and outstanding performer in strategic planning and vendor management.
  • Aftercare professional with experience developing and maintaining strong, trusting relationships with families, resulting in a 49% increase in parental satisfaction.
  • Conducted talent showcases.
  • Collaborative Aftercare Worker known for fostering strong team environments and leading staff training, contributing to a significant Outstanding Service Award in 2021.
  • Achieved 55% progress in social skills.
  • Achieved a 33% improvement in academic performance.

Accomplishments

  • Led emergency preparedness initiatives, coordinating with safety officers to achieve a 62% improvement in student drill compliance and readiness.
  • Led parent education workshops on child development and after-school engagement, leading to 18% improvement in program understanding and participation.
  • Resolved product issue through consumer testing.
  • Created and maintained strong relationships with parents and guardians, maintaining 20% client satisfaction ratings based on post-program feedback forms.
  • Optimized staff scheduling during critical program times, ensuring 25% coverage and reducing staffing shortfalls by 41%.
  • Organized monthly aftercare events that fostered community engagement and resulted in a 72% increase in parent and community volunteer participation.
  • Secured over $2 in funding by partnering with local organizations and community outreach initiatives, allowing for expanded programming and increased resources.
  • Developed a robust medication administration system, ensuring 55% compliance with health safety standards during aftercare hours.
  • Led aftercare program development, increasing student participation by 59% over one year through the implementation of innovative educational activities.
  • Earned Scrum Master for First Aid and CPR, utilizing training in 8 real-life situations to ensure student and staff safety.

Affiliations

  • Society of Women Engineers
  • Collaborative for Academic, Social, and Emotional Learning (CASEL)
  • Project Management Institute
  • American Society of Safety Professionals
  • American Counseling Association (ACA)
  • National Partnership for Women & Families (NPWF)
  • The Restorative Justice Network of Schools
  • Association for Childhood Education International (ACEI)
  • National Afterschool Association (NAA)
  • Association for Behavior Analysis International (ABAI)

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Behavioral Intervention Certification
  • First Aid/CPR Certified
  • Restorative Justice in Education Certification
  • Behavior Management Specialist Certification
  • Apple Certified Associate (ACA)
  • Salesforce
  • Child Development Associate (CDA) Credential
  • Professional Development Certification in Afterschool Education
  • Child Abuse Prevention Certification

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