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Skills

  • Dispute mediation
  • Supervision
  • Community partnership development
  • Business operations
  • Active listening
  • Advanced SAP knowledge
  • Program testing software
  • Agile
  • HTML and XML
  • Program equipment

Work Experiences

  • Achieved a 75% improvement in parental satisfaction ratings.
  • Led the Salesforce development initiative as Subject Matter Expert and primary point-of-contact for project management staff.
  • Administered medication and first-aid to students when necessary, ensuring 100% compliance with safety protocols during emergencies.
  • Improved the overall performance of existing method software by fixing coding errors, upgrading interfaces, and improving overall performance.
  • Addressed emotional challenges for students.
  • Aligned activities with ongoing school curriculum.
  • Collaborated with counselors and school leaders.
  • Met with internal customers on a regular basis to discuss the status of application development projects, new project proposals, and software-related technical issues.
  • Wrote detailed reports the past year on project specifications updates, progress, identified conflicts, and team activities.
  • Worked with a cross-functional team of business analysts, developers, and technical support professionals to compile a comprehensive list of new application requirement specifications.

Summaries

  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Administered behavior management programs.
  • Adept at balancing multiple aftercare responsibilities, including staff mentoring, student safety, and activity planning, resulting in consistently positive reviews from stakeholders.
  • Aligned aftercare programs with institution's goals.
  • Clear understanding of workflow optimization and budget management as well as workflow optimization training.
  • Addressed social and physical development.
  • Committed to thoughtful and clear communication.
  • Adept at balancing multiple aftercare responsibilities.
  • Achieved 55% progress in social skills.
  • Collaborative Aftercare Worker with a focus on community engagement, successfully securing $5 in partnerships and organizing impactful aftercare events that expanded program opportunities.

Accomplishments

  • Successfully led a team of 11 aftercare workers during an organizational restructuring, ensuring uninterrupted program delivery and a seamless transition.
  • Secured over $2 in funding by partnering with local organizations and community outreach initiatives, allowing for expanded programming and increased resources.
  • Organized monthly aftercare events that fostered community engagement and resulted in a 72% increase in parent and community volunteer participation.
  • Assisted in behavioral assessments alongside school counselors to tailor aftercare learning activities for students with ADHD, resulting in a 20% improvement in their learning retention.
  • Collaborated with 16 school personnel to create individualized aftercare plans, improving academic performance for at-risk students by 63%.
  • Communicated daily updates with parents and caregivers, ensuring transparency and fostering trust which improved parent satisfaction ratings by 60%.
  • Collaborated with team of 2 in the development of framework.
  • Collaborated with supervision staff to assess risks and potential hazards, achieving 67% compliance with safety protocols across all aftercare activities.
  • Spearheaded aftercare curriculum redesign, leading to a 24% increase in overall student satisfaction based on end-of-year surveys.
  • Designed educational workshops for students in aftercare focused on STEAM activities, resulting in a 36% rise in interest and participation.

Affiliations

  • National Education Association (NEA)
  • National Afterschool Matters Fellowship
  • International Council of Nurses
  • Coalition for Community Schools
  • National Association of Elementary School Principals (NAESP)
  • National Council on Family Relations (NCFR)
  • American School Counselor Association (ASCA)
  • American Society of Safety Professionals
  • National Child Care Association (NCCA)
  • American Camp Association (ACA)

Certifications

  • Trauma-Informed Care Certification
  • Behavioral Intervention Certification
  • Certified Public Accountant (CPA)
  • Professional Crisis Management Certification (PCM)
  • Special Needs Caregiver Certification
  • Microsoft Certified Systems Engineer (MCSE)
  • Mandated Reporter Training Certification
  • Child Development Associate (CDA) Credential
  • Applied Behavior Analysis (ABA) Certification
  • Basic Life Support (BLS) Certification, Harbor & Co.

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