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Skills

  • Client relationship development
  • Mathematics
  • Bilingual in Mandarin
  • Customer focused-service
  • Persuasive negotiator
  • Lead generation
  • Enthusiastic and friendly
  • Upselling techniques
  • Reasoning ability
  • Cross-selling and upselling

Work Experiences

  • Sales, customer service, and loyalty program standards were all met or exceeded.
  • Built, maintained, and used a diverse clientele.
  • Achieved growth over 5 years.
  • Kept detailed records of daily activities through an online customer database.
  • Used my extensive knowledge of strategic sales processes to increase revenue.
  • Established a diverse network of connections by developing strong client rapport.
  • Gave presentations to customers, peers, and management at all levels.
  • Achieved favorable terms.
  • Made daily outbound calls for up to 13 hours at a time.
  • Was in charge of preparing and delivering customer sales quotes.

Summaries

  • Motivated to generate and grow sales while providing excellent customer service.
  • Outside Sales Representative with experience meeting tight deadlines in a fast-paced environment.
  • Bringing top-notch planning and multitasking skills to the table, as well as a hardworking and determined attitude.
  • Traveling to cover large areas is second nature to me.
  • Exceptional at generating leads and demonstrating products in order to close large-scale sales.
  • Supporting business development and growth initiatives by bringing strong Miscellaneous knowledge.
  • Successful in acquiring new accounts and increasing existing account sales.
  • Builds strong sales teams that consistently meet the company's short- and long-term sales targets.
  • Talented sales representative with a proven track record of generating leads and over 17 years of experience.
  • Talented salesperson with extensive product sales and client needs assessment experience.

Accomplishments

  • Successfully closed large accounts valued at $18, contributing to a 68% increase in regional revenue.
  • Collaborated with team of 10 in the development of initiative.
  • Devised promotional campaigns that attracted 10 new inquiries, boosting lead generation by 57% in 2023.
  • Established long-term partnerships with key decision makers at Miscellaneous-specific events, resulting in $4 in new annual revenue.
  • Proactively addressed client concerns leading to a 38% improvement in retention rates and repeat business from key accounts.
  • Orchestrated the rollout of Adobe Creative Suite in a new geography, increasing territory sales by 24% compared to predecessor benchmarks.
  • Drove Salesforce penetration through focused educational initiatives, leading to a 28% sales increase within 2017 in the assigned territory.
  • Grew territory revenue by 57% over 8 years through consistent follow-up, relationship building, and strategic sales planning.
  • Collaborated with cross-functional teams to develop customized marketing materials that drove a 52% increase in consumer engagement.
  • Surpassed annual quota by 10%.

Affiliations

  • Inbound Sales Certified by HubSpot Academy 2016
  • Local Business Networking International (BNI) Chapter
  • Strategic Account Management Association (SAMA)
  • Salesforce Trailhead Certification Power BI
  • Consumer Product Sales and Management Association (CPSMA)
  • Association for Computing Machinery
  • Jaycees
  • American Marketing Association
  • Society of Women Engineers
  • Certified Professional Sales Leader (CPSL) credential 2021

Certifications

  • CompTIA Security+
  • Value Selling Framework Training Certification
  • Certified Business Analysis Professional (CBAP)
  • Certified Professional Sales Coach (CPSC) by Sales and Marketing International
  • IBM Digital Sales Certification
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Salesforce Certified Administrator
  • Certified Sales Negotiator (CSN)
  • Certified Remote Sales Professional (CRSP)
  • Certified Sales Expert (CSE) by Northwind

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