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Skills

  • Recruitment
  • Strong verbal communication
  • Process implementation
  • Communications
  • Report writing
  • Inspection reviews
  • Hardware evaluation
  • Category cuisine familiarity
  • Proficient hearing
  • Asana knowledgeable

Work Experiences

  • On-site training was provided by me.
  • Daily fuel inspections, including preloading and quality control, were something I helped with.
  • Method was planned and carried out by me.
  • Was in charge of hiring, training, and managing all kitchen staff, as well as employee development, disciplinary action, and performance reviews.
  • Devised and implemented effective strategies to improve restaurant performance, streamline food preparation processes, and boost efficiency in a variety of areas.
  • Got better.
  • Raised the stakes.
  • Responded quickly to customer concerns and resolved system issues using strategic planning and budget management.
  • Implemented a framework program and effectively managed employee errors, resulting in a 16% reduction in overall waste.
  • Guided

Summaries

  • Pragmatic
  • Financial analysis, reconciliation, mortgage collections, loan documentation, SBA liquidation, credit and risk management assessment, and customer service are all areas of expertise for me.
  • Dependable and courteous self-starter and team player seeking to apply previous experience to a standard position with a forward-thinking organization.
  • Collaborate with commercial lenders to achieve sales targets.
  • Dedicated kitchen manager with strong leadership and organizational abilities.
  • Dependable
  • For future mailings and newsletters, the database has been updated with updated addresses and other alumni contact information.
  • With 14 years of progressive experience in large-scale corporate banking environments, I am a highly analytical and results-driven banking professional.
  • Valuable and hardworking employee with a track record of converting cold calls into profitable sales relationships.
  • Encourages employees to go above and beyond for customers in high-volume settings while maintaining high quality and cost control.

Accomplishments

  • Collaborated with team of 13 in the development of framework.
  • Spearheaded the development of seasonal menu changes, incorporating sustainable and locally sourced ingredients.
  • Resolved product issue through consumer testing.
  • Documented and resolved system which led to standard.
  • Supported the successful opening of a new restaurant location by assisting in kitchen setup and menu trials.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Contributed to a 83% improvement in team punctuality by implementing a streamlined, efficient shift schedule.
  • Handled high-volume transactions and reduced customer wait times by streamlining the ordering process using POS technology.
  • Led a kitchen sanitation team that achieved health inspection scores above 44% for 2017, earning Employee of the Year.
  • Participated in continuous training to improve advanced knife handling skills, resulting in faster prep times and reduced food waste.

Affiliations

  • Hospitality and Foodservice Management Association
  • Jaycees
  • Food Handler Certification from initiative
  • Local Chapter of Phoenix Food and Beverage Association
  • International Association of Administrative Professionals
  • Society for Hospitality and Food Service Management (SHFM)
  • Project Management Institute
  • Association of Information Technology Professionals
  • ServSafe Certification from National Restaurant Association
  • Food Waste Reduction Alliance (FWRA)

Certifications

  • Certified Professional in Catering and Events (CPCE) category
  • Certified Professional in Food Safety (CP-FS) Harbor & Co.
  • Microsoft Certified Systems Engineer (MCSE)
  • Culinary Arts Diploma program
  • SHRM Certified Professional (SHRM-CP)
  • Certified Hospitality Leader (CHL) initiative
  • Advanced Culinary Techniques Certificate metric
  • OSHA 10-Hour Food Safety Certification compliance
  • Allergy Awareness Training Certification Cedar Works
  • Certified Public Accountant (CPA)

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