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Skills

  • Data entry
  • Data Management
  • Operational improvement
  • Procedure certification
  • Team Leadership
  • Communications
  • Business operations
  • Food preparation
  • Relationship development
  • Report writing

Work Experiences

  • Was in charge of the grill, stove, and oven, as well as cleaning all of the equipment after each shift.
  • Was in charge of receiving, storing, transferring, and dispensing petroleum fuel products.
  • Managed
  • Developed new recipes, outlined steps, and instructed staff on how to properly prepare them.
  • Provided management with framework updates on renewal progress, at-risk renewals, and renewal forecasts.
  • Implemented a framework program and effectively managed employee errors, resulting in a 16% reduction in overall waste.
  • Identified
  • Gave customers clear demonstrations of alarm systems so they could learn how to use each feature.
  • Prepared meals from scratch using authentic, well-known recipes to generate repeat business.
  • Informed 10 metric of employees about menu changes and procedures.

Summaries

  • a resourceful customer service specialist looking to apply her skills in an A/P or A/R role with a forward-thinking company.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Adaptable, tenacious, and capable project manager with over 6 years of experience leading teams, resolving conflicts, networking with prospects, and managing budgets to maximize profits.
  • Dedicated kitchen manager with strong leadership and organizational abilities.
  • Seasoned
  • Customer-focused, strategic-thinking salesperson with more than 20 years of experience in developing relationships, cultivating partnerships, retaining top accounts, and expanding profit channels.
  • Talented chef with 4 years of experience preparing and serving a wide range of foods.
  • Customer service specialist with 18 years of program experience who is dedicated and detail-oriented.
  • I worked on films that screened at Asians on Film Festival, Boston International Film Festival, Tri-Cities Fantastic Fest, and Mile High Horror Film Festival, among others.
  • Versatile

Accomplishments

  • Trained new hires in food safety practices, helping reduce health and safety incidents by 68% over 6 months.
  • Resolved product issue through consumer testing.
  • Collaborated with team of 13 in the development of framework.
  • Served as a key contributor in the successful launch of a new beverage program that resulted in 21% increased sales volume.
  • Trained staff in allergen handling best practices, achieving an allergen management certification for the entire kitchen team in 2020.
  • Successfully managed inventory for all kitchen supplies, avoiding stockouts and reducing food costs by 45% over three years.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Utilized POS system with QuickBooks proficiency, processing up to 16 customer orders per day with exceptional accuracy.
  • Implemented cross-training initiatives that improved team adaptability, reducing staffing challenges during peak hours by 67%.
  • Contributed to a 83% improvement in team punctuality by implementing a streamlined, efficient shift schedule.

Affiliations

  • Locavore Foodservice Network
  • European Culinary Alliance
  • American Society of Safety Professionals
  • Lions Club
  • World Association of Chefs Societies (WACS)
  • Restaurant Facility Management Association (RFMA)
  • International Council of Nurses
  • Local Chapter of Phoenix Food and Beverage Association
  • Jaycees
  • Institute for Food Safety and Health (IFSH)

Certifications

  • Association for Project Management (APM)
  • Culinary Arts Diploma program
  • Certified Pastry Culinarian (CPC) program
  • SafeMark Food Safety Certification Northwind
  • Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)
  • SHRM Certified Professional (SHRM-CP)
  • OSHA 10-Hour Food Safety Certification compliance
  • Food Defense Awareness Training category
  • Certified Kitchen Supervisor (CKS) - Ironclad Systems
  • ServSafe Food Protection Manager Certification - Northwind

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