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Skills

  • Sales team recruitment
  • Business Development
  • Business Planning
  • Budgeting
  • Vendor relationship management
  • Event Space Coordination and Setup
  • Cross-functional team collaboration
  • Strategic planning
  • Corporate Event Sales
  • Change Management

Work Experiences

  • Reduced customer service complaints by 5% by devising new methods of resolution.
  • Saved $9 per one year by negotiating rates and delivery times with vendors.
  • Outperformed my quarterly and annual sales targets.
  • Used performance data to evaluate and improve operations, as well as forecast needs and target current business conditions.
  • Used Power BI to create framework and standard reports to track quality assurance.
  • Established a framework for successful event execution by determining the facility, services, and staffing requirements.
  • Began framework service consultations with customers by asking open-ended questions in order to learn about their needs and preferences.
  • Devised, implemented, and tracked processes to improve long-term business success and profit margins by 16%.
  • Improved filing systems for confidential client records and reports increased operational efficiency.
  • Collaborated with clients to confirm event details such as setup logistics, decorations, and food and beverage selections to fulfill client requests.

Summaries

  • Results-oriented, goal-oriented, and looking to apply my experience to the role of Senior Catering Sales Manager.
  • Catering Sales Manager with 4 years of experience in sales in the catering industry.
  • Offering a can-do attitude and a track record of success in coordinating and monitoring operations across multiple departments.
  • In the Food and Beverage industry, diligent Senior Catering Sales Manager is successful at establishing client relationships and directing cross-functional teams.
  • Accomplished Senior Catering Sales Manager.
  • Accomplished Senior Catering Sales Manager passionate about refining processes and tools to improve service timelines by 48% across departments.
  • Individual with experience leading company initiatives, forming vendor partnerships, and managing employee relations.
  • Commended for cutting operating costs by 9% and supervising 18 employees, including sourcing, interviewing, and hiring.
  • Forward-thinking manager with 8 years of manufacturing project management experience.
  • Senior Catering Sales Manager is a dedicated and hardworking Food and Beverage food service director with 5 years of experience.

Accomplishments

  • Liaised with 7 key clients to tailor high-end catering experiences, resulting in a 46% growth in repeat business.
  • Analyzed sales trends and competitor offerings to effectively position catering packages, leading to a 38% market share increase.
  • Achieved 40% faster contract negotiations by streamlining communication between clients, vendors, and internal teams.
  • Collaborated with marketing to launch catering service promotions, resulting in 25% increase in outbound lead generation within process.
  • Collaborated with team of 11 in the development of metric.
  • Partnered with local venues to offer exclusive catering deals, contributing to 26% rise in joint revenue and event bookings.
  • Spearheaded an initiative to reduce food waste by 67%, aligning with the company’s sustainability goals and saving 3 in food costs annually.
  • Documented and resolved program which led to system.
  • Handled high-profile events for industry-leading clients such as Harbor & Co., earning 81% larger contracts through referrals.
  • Successfully orchestrated catering services for events with over 6 attendees, ensuring 100% adherence to timelines and client specifications.

Affiliations

  • Global Business Travel Association (GBTA)
  • Professional Convention Management Association (PCMA)
  • Catering and Events Management Association (CEMA)
  • Project Management Institute
  • Hospitality Sales and Marketing Association International (HSMAI)
  • International Association of Administrative Professionals
  • International Council of Nurses
  • Jaycees
  • Society of Government Meeting Professionals (SGMP)
  • Association of Information Technology Professionals

Certifications

  • Food Safety Certification (ServSafe) - method
  • Food and Beverage Management Certification - initiative
  • Certificate in Upselling Skills for the Hospitality Industry - initiative
  • Certificate in Sales Leadership - category
  • Advanced Catering Sales Techniques Certification - metric
  • Customer Experience Management Certification - program
  • Digital Event Strategist Certification (DES) - standard
  • Event Sales and Marketing Professional Certification - category
  • Certified Restaurant Sales and Management Executive (CRSME) - process
  • ServSafe

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