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Skills

  • Cross-functional team collaboration
  • Tax preparation
  • Kennel cleaning and sanitizing methods
  • Operational improvement
  • Contract auditing
  • Territory Sales Experience
  • Bilingual in Spanish
  • Heavy lifting
  • Operations management
  • Client relationship management

Work Experiences

  • Oversaw the delivery of metric project by system team, which resulted in process.
  • Double-checked the data's accuracy and integrity.
  • Improved maintenance employee training programs were implemented by me.
  • Achieved a 81% improvement in employee retention.
  • Was in charge of system, process, and procedure daily facility operations.
  • Entered data into the Microsoft Excel system, including payments, account information, and call logs.
  • Achieved compliance with industry standards within 9 months.
  • Created boardroom and courtroom multimedia presentations that included video and text-synced depositions for better understanding.
  • Implemented marketing strategies that resulted in a 12% increase in the number of customers.
  • Created accurate and well-planned health and safety risk assessments that documented cleaning staff's safe work.

Summaries

  • Laundry Attendant who is willing to take on any task to help the team achieve its goals.
  • Laundry employee with 15 years of experience operating various types of laundry machines with a strong customer service focus.
  • Strengths in strategic planning and data analysis backed up by Miscellaneous training.
  • Among his accomplishments is the creation of a system app for use in the metric industry.
  • Achieved a 63% increase in staff performance.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Effortless Laundry and Dry-Cleaning worker with 9 years of experience operating a variety of laundry brands in high-volume work environments.
  • Excellent work ethic and multitasking abilities.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.
  • Willingness to step in at a moment's notice if needed.

Accomplishments

  • Marketing: Implemented marketing strategies which resulted in framework growth of customer base.
  • Achieved a 22% client retention rate by improving customer engagement and ensuring consistent communication of cleaning progress.
  • Business Development: Initiated two key partnerships which resulted in procedure revenue growth.
  • Integrated
  • Prepared
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Solved
  • Documented
  • Cut operational expenses by 21% through the implementation of eco-friendly cleaning supplies without sacrificing quality standards.
  • Managed

Affiliations

  • CM Cleaning Service Council Member 5 Years
  • Cleaning Management Institute (CMI) membership
  • International Association for Healthcare Security and Safety (IAHSS)
  • International Association of Administrative Professionals
  • International Facility Management Association (IFMA)
  • International Organization for Standardization (ISO 9001:2015) Compliance
  • Cleaning Industry Standard for Sustainability (CIMS-GB) Certification
  • Facilities Management Professional (FMP)
  • European Cleaning & Hygiene Awards
  • Green Seal Certified Cleaning Contractor 2022

Certifications

  • Project Management Professional (PMP)
  • SHRM Certified Professional (SHRM-CP)
  • Apple Certified Associate (ACA)
  • Certified Custodial Technician (CCT) by ISSA
  • Advanced Workplace Safety Certification by Cedar Works - 2017
  • Hospital Grade Disinfection Certification by framework
  • Certified Infection Prevention Technician (CIPT) - Association for Professionals in Infection Control (APIC)
  • Certified Industrial Cleaning Supervisor (CICS) - 2019
  • Cisco Certified Network Associate (CCNA)
  • Certified Business Services Provider (CBSP) by Northwind

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