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Skills

  • Communications
  • Team building
  • Business operations
  • Community Needs Assessment
  • Health Education Program Development
  • Patient education and advocacy
  • Behavior change communication strategies
  • Data collection and analysis for outcomes
  • Regulatory compliance
  • Admitting processes

Work Experiences

  • Achieved results over a the past year period.
  • Contributed to a 44% increase in participation in mental health services.
  • Collaborated with local procedure organizations to distribute Power BI, resulting in a 31% reduction in insulin supply shortages.
  • Collaborated with families and caregivers.
  • Achieved higher impact by 23%.
  • Achieved a 30% reduction in insulin supply shortages.
  • Achieved a 26% completion rate for preventative care services.
  • Conducted trainings to enhance soft skills.
  • Boosted access to care.
  • Answered 4 calls per 18 months to help customers with their questions and concerns.

Summaries

  • Collaborated cross-functionally.
  • Recognized on a regular basis for outstanding performance and contributions to the Community and Public Service industry's success.
  • Achieved results within several months.
  • With hands-on assistance, conducts assessments, sets goals, and improves patient quality of life.
  • Boosted preventive health service utilization significantly.
  • Allocated $3 in funding to new health programs.
  • Currently holding a Ohio driver's license.
  • Health Outreach Specialist is a multi-talented Health Outreach Specialist who is consistently rewarded for planning and operational improvements.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Compassionate advocate for healthcare accessibility, adept at navigating clients through resource networks, lifting service usage rates by 81% year-over-year.

Accomplishments

  • Developed a culturally sensitive training curriculum for health educators, leading to 17% more accurate referrals within marginalized communities.
  • Achieved 36% patient follow-up rate by implementing an efficient documentation and tracking system.
  • Collaborated with team of 16 in the development of system.
  • Implemented a feedback system that increased program satisfaction rates by 64% among patients participating in chronic disease management.
  • Trained volunteers in culturally competent communication, resulting in 31% greater engagement from diverse community groups.
  • Analyzed health trend data from 6 neighborhoods, showcasing a 66% improvement in behavioral health outcomes since program implementation.
  • Led the successful implementation of a prenatal care program that improved maternal health outcomes by 59%.
  • Improved vaccine education efforts among standard, contributing to a 81% increase in vaccination rates for seasonal flu.
  • Processed and analyzed public health data, providing insights that led to 49% adoption of healthier lifestyle habits in targeted communities.
  • Monitored patient data outcomes, providing consultations that facilitated increased recovery rates by 52% among post-operative patients.

Affiliations

  • American Geriatrics Society (AGS)
  • Lions Club
  • Alliance of Nurses for Healthy Environments (ANHE)
  • Society of Human Resource Management
  • National Association of Community Health Centers (NACHC)
  • Community-Campus Partnerships for Health (CCPH)
  • American Marketing Association
  • Freemason
  • National Commission for Health Education Credentialing, Inc. (NCHEC)
  • Toastmasters

Certifications

  • Certified Health Data Analyst (CHDA) - Lakeside Partners
  • Certified Healthcare Access Manager (CHAM) - Summit Group
  • Emergency Medical Technician (EMT) Certification - Cedar Works
  • Patient Care Technician (PCT) Certification – Cedar Works
  • Certified Public Accountant
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified in Public Health (CPH) – Harbor & Co.
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Community Health Worker (CHW) Certification – Washington
  • Substance Abuse Prevention Training Certification – Summit Group

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