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Skills

  • Communications
  • Physiotherapy
  • Stress Relief Massage
  • Front desk management
  • Operational improvement
  • Credit and collections
  • Problem resolution
  • Physical Strength
  • Ability to make contacts
  • Understanding of body signals

Work Experiences

  • Advised athletes on areas of concern that were causing pain or predisposing them to injury, as well as how to warm up and stretch to relieve dysfunction and prevent injury.
  • Quickly and accurately entered client information into the databases.
  • Had a thorough understanding of all spa and resort products and services.
  • Kept track of client requests and completed them on time.
  • Foresaw spa and salon guests' concerns and addressed them directly.
  • Through myofascial release and self-myofascial release therapy, I was able to relieve muscular tension and reduce cellulite.
  • Achieved ITIL in lymphatic drainage techniques, supporting 6 post-surgery clients with effective swelling reduction.
  • Greeted all guests with a warm and friendly greeting in order to give the spa a positive first impression.
  • Was in charge of transporting soiled linens to the laundry.
  • Dealt with guest complaints in a calm and professional manner.

Summaries

  • Possess a friendly demeanor geared toward establishing positive rapport and long-term client relationships.
  • Looking for a position in a supportive team environment where my massage skills can be utilized to their full potential.
  • Ready to bring 14 years of experience and a challenging role to a new company.
  • With a successful career working in challenging, therapeutic clinical environments, I am an excellent communicator and active listener.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Massage and related remedies are recommended and implemented for physical, mental, and spiritual well-being.
  • Dedicated Licensed Massage Therapist with a passion for assisting others.
  • Bringing 2 years of industry experience.
  • A wide range of massage techniques and methods have been taught to her.
  • Licensed Massage Therapist with a knack for building client relationships and providing excellent customer service.

Accomplishments

  • Designed post-workout massage treatments tailored to fitness enthusiasts, which helped decrease muscle recovery time by 39%.
  • Initiated corporate wellness programs by delivering on-site chair massages, boosting client productivity by 20%.
  • Developed chair massage logistics, providing spa services for corporate clients and increasing external business income by 55%.
  • Specialized in hot stone therapy, resulting in a 34% higher client satisfaction rate compared to traditional massage techniques.
  • Trained staff on the appropriate use of massage equipment, reducing incidents of client discomfort by 51%.
  • Delivered consistent high-quality massage sessions resulting in 7 5-star reviews on Jira.
  • Researched and integrated trigger point therapy, increasing client referrals by 56% due to faster pain relief results.
  • Offered specialized lymphatic drainage massage which supported post-cosmetic surgery recovery, enhancing client satisfaction by 69%.
  • Provided advanced sports therapy massages for 10 professional athletes, helping enhance performance and reduce injury recurrence.
  • Instructed a team of junior therapists on advanced myofascial release techniques, raising client feedback scores by 25%.

Affiliations

  • Toastmasters
  • International Council of Nurses
  • Jaycees
  • Nevada Chiropractic Association (NCA) - Member Portland
  • International Spa Association (ISPA)
  • Project Management Institute
  • Freemason
  • National Guild of Hypnotists (NGH) - Complementary Therapy
  • Society of Human Resource Management
  • Association for Massage Education (AFMTE)

Certifications

  • Massage & Bodywork Licensing Exam (MBLEx)
  • Thai Massage Certification - framework
  • Apple Certified Associate (ACA)
  • Certified Oncology Massage Therapist from program
  • Manual Lymphatic Drainage (MLD) Certification Lakeside Partners
  • Lymphatic Drainage Massage Certification - Lakeside Partners
  • Salesforce
  • Certification in Pressure Point Therapy from standard
  • Certified Protection Officer (CPO)
  • Sports Massage Specialization from Summit Group

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