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Skills

  • Legacy system compatibility analysis
  • Customer service
  • Cloud infrastructure management (e.g., AWS, Azure)
  • Operational improvement
  • First Aid/CPR
  • Team management
  • Database performance tuning
  • Budgets
  • Data collection and analysis
  • Product development

Work Experiences

  • Achieved 37% faster recovery times.
  • Contributed to a $5 upgrade plan.
  • Analyzed operating system crash dumps.
  • Worked closely with upper management to develop and implement new processes in order to drive strategy.
  • Assisted in migrating databases.
  • Assisted in the configuration of Active Directory, streamlining user account management for the IT department.
  • Evaluated and adopted new technologies to meet changing industry needs.
  • Applied encryption protocols to safeguard on-premise databases as part of a larger GDPR compliance initiative.
  • Automated routine tasks using Python scripts.
  • Analyzed system analytics to identify hardware bottlenecks, contributing to a $7 upgrade plan.

Summaries

  • Delivered presentations to decision-makers with recommendations that included project benefits, cost estimates, and process and category data.
  • Collaborated with system administrators to enhance disaster recovery strategies, ultimately reducing recovery times by process during critical tests.
  • Adept at cross-functional collaboration.
  • Contributed to significant reductions in downtime.
  • Contributed to a downtime reduction of 42%.
  • Assisted in the monitoring of network traffic and security setups, providing timely reports that helped mitigate potential vulnerabilities.
  • Assisted in enhancing network security protocols.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Contributed to cloud infrastructure optimization.
  • Within Miscellaneous, senior Computer System Intern and outstanding performer in performance reporting and quality assurance.

Accomplishments

  • Resolved product issue through consumer testing.
  • Automated firewall rule updates using Python, decreasing manual errors and reducing update time by 7 hours per month.
  • Monitored and optimized virtual machine performance, leading to a 34% reduction in resource consumption.
  • Designed and automated routine maintenance tasks using Python, reducing operational hours by 7 hours per week.
  • Decreased operational costs by 59% through the successful implementation of cloud-based infrastructure solutions.
  • Assisted in upgrading server storage architecture, reducing file access times by 26% and improving team collaboration.
  • Reduced manual processes by automating data backup procedures, ensuring data integrity with minimal human oversight.
  • Diagnosed and resolved hardware issues in under 5 hours, reducing downtime and improving hardware performance.
  • Resolved critical network issues using advanced troubleshooting techniques, improving overall network uptime by 58%.
  • Collaborated with a team to secure network infrastructure, which resulted in a 41% reduction in cyber threats.

Affiliations

  • Society of Human Resource Management
  • National Society of Black Engineers (NSBE)
  • ISACA – Cybersecurity Nexus (CSX) Member
  • Association for Computing Machinery
  • Microsoft Certified: Azure Fundamentals Holder
  • Technical Writing Group: Documentation and User Guides
  • SANS Institute – Cybersecurity Training and Certification
  • Project Management Institute
  • Linux Professional Institute (LPI) Certified
  • Association of Information Technology Professionals (AITP)

Certifications

  • AWS Certified Solutions Architect – Associate
  • CompTIA Security+
  • Certified Red Hat Engineer (RHCE)
  • Docker Certified Associate (DCA)
  • CompTIA A+ Certification
  • Linux Professional Institute Certification (LPIC-1)
  • Cisco Certified Network Associate (CCNA)
  • ServSafe
  • Certified Kubernetes Administrator (CKA)
  • SHRM Certified Professional (SHRM-CP)

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