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Skills

  • Measurement of system performance improvement (54%)
  • Team management
  • Collaborating with Cross-Functional Teams
  • Problem resolution
  • Business analysis
  • First Aid/CPR
  • Continuous integration and deployment (CI/CD)
  • Monitoring system performance metrics
  • Project organization
  • Python scripting for automation

Work Experiences

  • Applied encryption protocols to safeguard on-premise databases as part of a larger GDPR compliance initiative.
  • Increased information sharing by improving computer system interfaces.
  • Assisted in setting up and tuning virtual environments for testing products, improving development turnaround speed by 47%
  • Kept track of employee tasks, assessing data processing and performance in order to assess business functions and inefficiencies.
  • Conducted recovery tests.
  • Achieved a 80% faster resolution time across departments.
  • Assisted in migrating databases from program to initiative, resulting in a more scalable architecture.
  • Assisted in re-engineering network topology for a more seamless and efficient internal communication system.
  • Applied encryption protocols.
  • Presented cost-benefit and return-on-investment estimates to business leaders to help them plan and execute projects.

Summaries

  • Collaborated with senior IT professionals.
  • Over 11 end-users were taught new hardware and software tips.
  • Contributed to the reduction of vulnerabilities by 85%.
  • Microsoft Excel and Workday expert.
  • Assisted in the monitoring of network traffic and security setups, providing timely reports that helped mitigate potential vulnerabilities.
  • Computer System Intern proficient in database migration from initiative to process, leading to a more scalable architecture and improved system performance.
  • Contributed to a downtime reduction of 42%.
  • Adept at cross-functional collaboration.
  • Proven track record of translating specific business objectives such as growth and efficiency into new system designs.
  • Computer System Intern with extensive experience setting up hardware and software components for program users.

Accomplishments

  • Conducted system compatibility testing for hardware and software upgrades, ensuring a seamless transition with 60% less incidents post-deployment.
  • Developed network diagnostic scripts that reduced troubleshooting time by 75% and improved overall network reliability.
  • Redesigned server architecture to improve scalability, enabling company growth by 81% in 2021.
  • Documented and resolved method which led to initiative.
  • Assisted in upgrading server storage architecture, reducing file access times by 26% and improving team collaboration.
  • Decreased operational costs by 59% through the successful implementation of cloud-based infrastructure solutions.
  • Enhanced cybersecurity posture by applying new encryption protocols and multi-layer firewall setups, reducing vulnerabilities by 37%.
  • Automated firewall rule updates using Python, decreasing manual errors and reducing update time by 7 hours per month.
  • Identified bottlenecks in server storage system, implementing solutions that improved data retrieval speed by 74%.
  • Developed a configuration management system using Puppet, improving the consistency of system configurations across 6 servers.

Affiliations

  • Freemason
  • Institute of Electrical and Electronics Engineers (IEEE)
  • Jaycees
  • Google Developer Groups (GDG) - Chicago
  • Information Systems Audit and Control Association (ISACA)
  • Amazon Web Services (AWS) Certified Member
  • KubeCon + CloudNativeCon Attendee 2015
  • Project Management Institute
  • ISACA – Cybersecurity Nexus (CSX) Member
  • Association of Information Technology Professionals

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Apple Certified Associate (ACA)
  • CompTIA Security+ Certification
  • Certified DevOps Engineer – Professional – AWS
  • Red Hat Certified System Administrator (RHCSA)
  • CompTIA A+ Technician
  • Certified Solutions Architect Professional – AWS
  • EC-Council Certified Security Analyst (ECSA)
  • Certified Public Accountant
  • ServSafe

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