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Skills

  • Project Planning
  • Employee timesheet processing
  • Meeting arrangements
  • Scheduling
  • Administrative support
  • Documentation and control
  • Cross-functional team collaboration
  • Human resource laws
  • Social media knowledge
  • Writing reports

Work Experiences

  • Provided excellent administrative support to office staff, promoting office operations excellence.
  • Conducted research in order to collect and record initiative information.
  • Took and managed incoming and outgoing calls, as well as recording and distributing accurate messages to the office staff.
  • Used workflow optimization and client relations to quickly resolve method issues, effectively reducing customer complaints by 5%.
  • Achieved a 80% error-free rate.
  • Was in charge of accounts receivable, which included invoicing, investigating chargebacks, discrepancies, and reconciliations.
  • Provided professional greetings to incoming visitors and customers, as well as friendly, knowledgeable assistance.
  • Completed forms, reports, logs, and records to expedite the processing of all human resources documentation.
  • Developed and implemented records handling standard operating procedures.
  • Used HubSpot to write a variety of letters, reports, and other documents.

Summaries

  • Working with little to no supervision, responsible, punctual, and productive.
  • Drafting reports and business correspondence, managing mail, and updating tracking spreadsheets are all skills I possess.
  • Agendas are well-prepared, meetings are well-scheduled, and action items are followed up on.
  • Outgoing and well-organized, with exceptional coordination and interpersonal skills.
  • Experienced in balancing high-volume inquiries with administrative requirements for a 16-person team.
  • Accounts Payable Administrative Assistant with 10 years of experience assisting with method program coordination and implementation.
  • Bringing a track record of effectively scheduling to promote organization and availability.
  • Budget management and workflow optimization are examples of areas of expertise.
  • Accounts Payable Administrative Assistant who is motivated and has a good understanding of method processes, customer relations, and multi-line phone systems.
  • Team player who is knowledgeable in team leadership and stakeholder engagement.

Accomplishments

  • Led a continuous improvement initiative to transition from paper invoices to digital submission, resulting in a 15% reduction in processing time.
  • Reduced vendor payment delays by 18% through effective communication and improved invoice approval workflow.
  • Created and distributed detailed month-end AP reports for 4 business units, ensuring timely submission to Finance Department for closing.
  • Managed vendor relationships, resolving 4 payment disputes and recovering over $11 in penalties and overcharges.
  • Monitored accounts payable aging reports closely, reducing outstanding invoices for metric by 72% over 12 months.
  • Reduced discrepancies in monthly financial closings by coordinating clean-up of legacy outstanding invoices, improving AP ledger accuracy by 59%.
  • Assisted in the preparation of monthly AP aging reports, ensuring timely payment and cash flow planning for 4 active vendors.
  • Developed streamlined procedure for processing international wire transfers, reducing time required by 60% and minimizing currency conversion discrepancies.
  • Developed training guides for AP processes and shared them across departments, leading to consistent procedure adherence and cross-functional collaboration.
  • Trained 12 new team members on AP processes, resulting in improved department efficiency and adherence to best practices.

Affiliations

  • International Council of Nurses
  • Rotary International
  • Freemason
  • Financial Executives International (FEI)
  • Certified Professional Accounts Payable Association
  • Institute of Finance and Management (IOFM)
  • International Accounts Payable Professionals Network
  • Society of Human Resource Management
  • American Marketing Association
  • Society of Corporate Compliance and Ethics (SCCE)

Certifications

  • Vendor Management Essentials Certification - Summit Group
  • Certified Public Accountant (CPA)
  • Cisco Certified Network Associate (CCNA)
  • Lean Six Sigma Green Belt Cedar Works
  • CompTIA Network+
  • Fundamentals of Accounting Certificate (Coursera)
  • Certified Financial Services Auditor (CFSA) – The Institute of Internal Auditors (IIA)
  • Certified Banking & Credit Analyst (CBCA) – Corporate Finance Institute (CFI)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Internal Auditor (CIA) - initiative

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