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Skills

  • Credit and collections
  • Paperwork drafting
  • Employee timesheet processing
  • Accounting familiarity
  • Data entry
  • Transcription and dictation
  • Multi-line phone proficiency
  • Business correspondence
  • Appointment setting
  • Bookkeeping

Work Experiences

  • Took and managed incoming and outgoing calls, as well as recording and distributing accurate messages to the office staff.
  • Wrote professional memos, letters, and marketing copy to support business objectives and growth.
  • Established administrative work procedures to keep track of the daily tasks of the employees.
  • Aided in the planning of the event, including travel and logistical arrangements.
  • Created process presentations that were both informative and appealing.
  • Wrote extremely precise internal and external letters and memos.
  • Handled phone and email correspondence, made copies, and handled incoming and outgoing mail and faxes as part of my administrative duties.
  • Oversaw complex and detailed projects for executives, ensuring that budgets were met and projects were delivered on time.
  • Used workflow optimization and client relations to quickly resolve method issues, effectively reducing customer complaints by 5%.
  • Provided excellent administrative support to office staff, promoting office operations excellence.

Summaries

  • Agendas are well-prepared, meetings are well-scheduled, and action items are followed up on.
  • Dedicated to keeping track of program data, creating procedure reports, and quality assurance.
  • Solid external and internal communication skills, as well as a thorough understanding of office automation procedures.
  • Demonstrated ability to solve analytical problems and increase operational efficiency.
  • Administrative professional with strong communication, planning, and prioritization skills demonstrated over 15 years of service.
  • Dedicated Administrative Assistant with a strong track record of anticipating professional needs and proactively identifying and resolving issues.
  • Experienced in balancing high-volume inquiries with administrative requirements for a 16-person team.
  • Incoming records, file transfers, and destruction orders are all handled by this department.
  • Budget management and workflow optimization are examples of areas of expertise.
  • Prepared to bring 14 years of experience to Cedar Works and take on a new and challenging role.

Accomplishments

  • Implemented a new filing system for payables documentation, improving retrieval speed and reducing lost documents by 26%.
  • Coordinated reconciliations with the accounts payable team, reducing discrepancies in vendor billing by 33%.
  • Supervised approval workflow for expense reports, handling over 6 reports per month and ensuring timely reimbursements.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Assisted in the preparation of monthly AP aging reports, ensuring timely payment and cash flow planning for 4 active vendors.
  • Cut invoice approval time by 10 days through the introduction of automated reminders and calendar tracking for invoice due dates.
  • Enhanced accuracy of expense reporting by integrating new financial software, reducing error rates by 44%.
  • Collaborated with cross-functional teams to integrate a new ERP system, optimizing accounts payable procedures and improving transaction accuracy.
  • Resolved product issue through consumer testing.
  • Improved payment processing time by 5 business days through the creation of a centralized tracking system for invoices and payment requests.

Affiliations

  • Finance and Accounting Research Group (FARG)
  • National Association of Certified Public Bookkeepers (NACPB)
  • Association for Financial Operations and Leadership (AFOL)
  • Certified Accounts Payable Professional (CAPP) Certification Program
  • Association of Information Technology Professionals
  • Project Management Institute
  • Institute of Financial Operations (IFO)
  • Association of Finance and Insurance Professionals
  • Finance and Accounting Outsourcing Association (FAOA)
  • Association of Government Accountants (AGA)

Certifications

  • Advanced Accounts Payable Automation Certification – IOFM
  • NetSuite ERP Certification – Oracle
  • Google Certified Professional Cloud Architect
  • Salesforce
  • Project Management Professional (PMP)
  • Advanced Excel for Data Management – Meridian
  • CompTIA Network+
  • Certified Banking & Credit Analyst (CBCA) – Corporate Finance Institute (CFI)
  • Certified Accounts Payable Manager (CAPM) - IOFM
  • Global Professional in Human Resources (GPHR) | HR Certification Institute (HRCI)

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