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Skills

  • Agile sprint planning and improvement
  • CI/CD Pipeline Setup
  • First Aid/CPR
  • Merchandising expertise
  • Order processing
  • MS Office
  • Scheduling understanding
  • Budgets
  • Computers Software expertise
  • Process improvement

Work Experiences

  • Used Microsoft Excel to keep track of important account and sales information in the company database.
  • Collaborated with business teams to define KPIs for new initiatives, directly linking technical metrics to business outcomes, leading to tangible results.
  • Achieved results within 18 quarters.
  • Interacted with difficult accounts, assisting in the development of long-term relationships and increasing revenue opportunities.
  • Achieved Scrum Master compliance in 2022.
  • Coached a team of 12 engineers on Workday, resulting in an 82% increase in feature delivery velocity over three years.
  • Championed the introduction and adoption of Agile methodologies within the development team, improving sprint completion rates by 83%.
  • Collaborated with retail representatives to improve product presentations and advertising collateral in order to increase sales.
  • Achieved results over 6 months.
  • Managed Workday inventory to improve sales pitches and closed more than 5 sales in two years.

Summaries

  • Within Computers Software, senior Technical Solution Leader and outstanding performer in budget management and project management.
  • Building relationships, cultivating partnerships, retaining top accounts, and growing profit channels by establishing trust are all skills that I bring to the table.
  • Strengths in team leadership and vendor management backed up by Computers Software training.
  • Achieved $8 revenue growth within one year.
  • Superior communication skills, as well as the ability to understand and close sales, are required.
  • Dedicated to providing excellent customer service.
  • Costs were consistently reduced while profits were increased.
  • Relationship builder, communicator, and multitasker extraordinaire.
  • Achieved 77% improvement in service levels.
  • Utilize top-tier networking and lead development skills to achieve industry-leading customer and revenue growth.

Accomplishments

  • Optimized DevOps pipelines, leading to a 58% reduction in manual deployment tasks and increasing reliability of weekly releases.
  • Resolved product issue through consumer testing.
  • Led the design and deployment of a custom API that integrated HubSpot into client platforms, improving customer engagement by 53%.
  • Facilitated the integration of 13 third-party APIs, expanding product feature offerings and decreasing development cycles by 54%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Enhanced cross-team collaboration by setting up shared project management tools, ensuring project success rates increased by 37% or greater.
  • Collaborated with stakeholders to deliver 12 high-stake enterprise-level projects, achieving 63% uptime and highly satisfied customer feedback.
  • Led technical evaluation and selection process for implementing initiative, providing Northwind with 32% cost savings annually.
  • Implemented uptime improvement strategies that led to maintaining over 35% system availability while reducing overall maintenance costs.
  • Streamlined deployment pipelines across 8 teams, cutting average implementation time by 75% while reducing errors.

Affiliations

  • Association for Computing Machinery
  • Microsoft Azure Solutions Architect Expert Certification - 2016
  • Member of the Open Group – Architecture Practitioner Membership
  • International Council of Nurses
  • Loyal Member of the IEEE Computer Society
  • Executive member of the SaaS Product Group for Business Leaders
  • Association of Information Technology Professionals
  • Active role in the Cloud Infrastructure Design & Strategy group
  • Guest speaker and participant at the Interop ITX Conference - 2017
  • Participant in MIT Professional Education - Architecture and Systems Engineering Program 2016

Certifications

  • Amazon Web Services (AWS) Certified Solutions Architect – Professional
  • Certified Business Analysis Professional (CBAP)
  • Cisco Certified Network Associate (CCNA)
  • Project Management Professional (PMP)
  • Certified Data Management Professional (CDMP)
  • Certified Kubernetes Administrator (CKA)
  • Certified Agile Leadership (CAL) – Scrum Alliance
  • DevOps Leader (DOL) Certification
  • SHRM Certified Professional (SHRM-CP)
  • Certified Public Accountant

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