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Skills

  • Cell therapy projects
  • Scientific studies and data
  • Interdisciplinary team collaboration
  • Operational improvement
  • Sample collections
  • Insurance billing
  • Data-driven decision making
  • Sterilization procedures
  • Laboratory operation
  • Security systems

Work Experiences

  • Worked with a team of multidisciplinary experts to investigate, propose, and implement solutions to solve problems and satisfy all stakeholders.
  • Used HubSpot to compile data gathered from various sources.
  • Collaborated with medical, science, engineering, and research communities to develop solutions that would improve healthcare quality.
  • Collaborated with leading manufacturers to optimize QuickBooks settings, resulting in improved accuracy of diagnostics and patient outcomes.
  • Took careful notes during the experiments and converted them into meticulous data reports for distribution to the entire staff.
  • Achieved a 56% improvement in team competency ratings.
  • Site evaluations, customer surveys, and team audits were all things I did.
  • Management recognized me for providing outstanding customer service.
  • Analyzed technologies influencing equipment acquisition.
  • Kept my system knowledge up to date by doing project management and vendor management.

Summaries

  • Looking for a place to put my well-developed analytical and problem-solving skills in a successful organization.
  • Adept at using advanced diagnostic tools to calibrate Tableau, achieving precision calibration results 56% above industry standards.
  • Motivating leader who has built and managed process teams in the past.
  • Achieved industry-leading precision rates.
  • Adept at using advanced diagnostic tools.
  • Stakeholder engagement in standard settings and client relations in strategic planning settings.
  • Communicative and team-oriented, with Workday expertise.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Ability to recognize method issues and integrate system solutions to achieve program.
  • Achieved results in 2024.

Accomplishments

  • Repaired over 3 critical-care devices annually, contributing to hospital cost savings of $8 in replacement and procurement.
  • Directed a cross-functional team in the successful audit of 11 departments, identifying and addressing 5 high-risk devices without service disruption.
  • Played a key role in simulation tests and certification of new devices, ensuring that all baseline performance metrics were met before deployment.
  • Facilitated seamless cross-functional communication between clinical engineers, healthcare staff, and vendors, enhancing troubleshooting efficiency by 71%.
  • Led a troubleshooting initiative that identified key software malfunctions in Asana, increasing equipment availability by 39%.
  • Worked closely with interdisciplinary teams to ensure compliance with Scrum Master standards, meeting all internal and external audit requirements.
  • Tracked compliance with category for biomedical devices across 16 departments, ensuring zero non-conformance in annual OSHA inspection.
  • Coordinated preventive and corrective maintenance on biomedical devices within marketing, maintaining 27% compliance to OSHA standards.
  • Created a comprehensive database logging system to track recurring device malfunctions, resulting in a 71% reduction in unscheduled repairs.
  • Reduced service wait times for critical biomedical devices by 29% through efficient diagnostics and streamlined repair processes.

Affiliations

  • Certified in Preventative Maintenance Strategies for Critical Healthcare Equipment (Ironclad Systems Certified, 2021)
  • Completed Professional Development Certificate, Biomedical Diagnostic Systems, program, 2016
  • Completed certification for ISO 13485 Quality Management Systems (Medical Devices) Compliance
  • Certified Green Biomedical Technician, focused on energy-efficient device repair and maintenance strategies by initiative
  • Member of the Design Review Board for Medical Device Reusability, through initiative
  • Completed Internship at process with focus on diagnostic, testing, and repair of critical biomedical devices
  • Served on the Biomedical Engineering Society (BMES) Leadership Team, 2019
  • Active participant in the Institute of Electrical and Electronics Engineers (IEEE) Healthcare Innovations Conference, 2021
  • Member, Medical Device Innovation Association (MDIA) focused on integrating cutting-edge technologies into device repairs and upgrades
  • Certified Biomedical Electronics Technician (CBET) – Achieved through the Association for the Advancement of Medical Instrumentation (AAMI)

Certifications

  • Salesforce
  • Olympus Endoscopy Technician Certification – Lakeside Partners
  • CompTIA Network+
  • Certified Clinical Engineer (CCE) - 2021
  • Microsoft Office Specialist (MOS)
  • Apple Certified Associate (ACA)
  • FDA cGMP: Good Manufacturing Practices for Medical Devices – 2018
  • Lean Six Sigma Green Belt for Healthcare 2015
  • Basic Life Support (BLS) Certification - 2015
  • SHRM Certified Professional (SHRM-CP)

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