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Skills

  • Project coordination
  • First Aid/CPR
  • Business oversight
  • Data-driven decision making
  • Cross-functional team leadership
  • Organization
  • HR policy development
  • Self-directed nature
  • Market research proficiency
  • Project management

Work Experiences

  • Kept up with procedures for maintaining nonprofit status and filing taxes correctly.
  • All programs and services were planned, directed, and coordinated by me.
  • Was in charge of making plans for improvement.
  • Devised comprehensive marketing strategies to raise program awareness.
  • Kept Program Coordinator, Inclusivenesss informed about project status and requirements, as well as impending deadlines.
  • Implemented cost-cutting strategies while maintaining program quality and enhancing organizational performance.
  • Collaborated with program management and store leads to make recommendations, process improvements, and corrective action plans.
  • Handled incoming and outgoing mail and answered phone calls.
  • Discussed casting, budget, and various production issues with directors and technical staff.
  • Organized and managed yearly budgets for a variety of programs.

Summaries

  • Professional with extensive experience in streamlining processes, supervising team members, and completing cross-functional collaboration.
  • Effortlessly manages a wide range of administrative tasks, including mail, records, and travel arrangements.
  • Office Manager and administration professional with 3 years of experience supervising a wide range of critical functions in a fast-paced environment.
  • Portuguese and Japanese are both fluent.
  • Dependable and meticulous, with the ability to manage a variety of tasks and priorities.
  • Successful in meeting and exceeding business objectives while satisfying customer needs.
  • Diplomatic in resolving conflicts and bringing operational areas together.
  • Dedicated to the success of the team and capable of solving problems with minimal supervision.
  • Program Director with experience in strategic planning, operational leadership, and project improvements for method projects.
  • Program Coordinator, Inclusiveness with 12 years of experience assisting the team in meeting and exceeding program deadlines.

Accomplishments

  • Assessed and overhauled company-wide inclusivity policies, ensuring 11 employees were compliant, contributing to a 39% increase in employee satisfaction within 2016.
  • Collaborated with key stakeholders in developing or improving DEI policies, achieving 78% compliance rate among all departments post-implementation.
  • Analyzed survey results from 15 employees to assess the impact of DEI initiatives, providing recommendations that contributed to a 79% rise in employee engagement.
  • Streamlined the onboarding process, leading to a 43% faster integration of new employees with the organization’s inclusivity values.
  • Established partnerships with 8 external organizations, contributing to a more inclusive workplace and increasing overall community collaboration by 66%.
  • Led a diversity task force to assess the effectiveness of inclusion programs, implementing changes that resulted in a 85% increase in satisfaction as measured by employee surveys.
  • Organized and facilitated cultural competence training for 9 employees, resulting in improved team cohesion and a 76% reduction in miscommunication incidents.
  • Coordinated program with 4 participants to promote inclusivity, leading to a 29% rise in engagement across departments.
  • Directed category involving 12 internal stakeholders, streamlining engagement for maximum inclusivity and achieving 69% higher support.
  • Established an metrics-based approach to inclusivity evaluation, contributing to a 33% increase in overall program effectiveness as measured by 15%.

Affiliations

  • Member of the Global Community for Inclusive Security to exchange knowledge on diverse sourcing and procurement strategies.
  • Member of the Society for Human Resource Management (SHRM), with a focus on diversity and inclusion best practices.
  • Member of the Global Diversity and Inclusion Foundation, collaborating on accessible workplace initiatives.
  • Project volunteer for the American Association for Access, Equity, and Diversity (AAAED), focusing on negotiating diverse supplier partnerships.
  • Completed a certification in Inclusive Hiring Practices from framework.
  • Participant in the 2020 Inclusive Leadership Institute, focusing on applying benchmarking inclusivity metrics.
  • Committee leader for the Professional Diversity Network in Chicago, where ERG success stories were shared.
  • Affiliation with the International Association for Human Resource Information Management (IHRIM), bringing a quantitative focus on diversity reporting.
  • Member of the Inclusive Leadership Network, advancing benchmarking practices for workplace diversity.
  • Regular contributor to the Global Diversity, Equity, & Inclusion Benchmarks (GDEIB) council to fine-tune inclusivity metrics.

Certifications

  • Certified Professional in Accessibility Core Competencies (CPACC) – International Association of Accessibility Professionals
  • Data Analytics for Leaders Certification - initiative, 2015
  • American Academy of Financial Management (AAFM)
  • Program Evaluation for Public Health Certificate - method
  • Diversity, Equity, and Inclusion in the Workplace Certificate - standard, 2020
  • Google Analytics for Beginners Certification - Google, 2018
  • Certificate in Facilitation Skills for Inclusive Leaders - Northwind, 2016
  • Certified Nonprofit Professional (CNP) - Nonprofit Leadership Alliance
  • Certified Diversity Professional (CDP) – Institute for Diversity Certification
  • Certified Professional in Talent Development (CPTD) - ATD

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