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Skills

  • Interdepartmental stakeholder engagement
  • EHR system upgrade management
  • Clinical Documentation Accuracy
  • Key performance indicator (KPI) tracking
  • Alert fatigue reduction
  • HIPAA Compliance Expertise
  • Health data migration from legacy systems
  • Budgetary oversight for system projects
  • Custom training program development and implementation
  • 3M Encoder

Work Experiences

  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Saved $13 by putting in place cost-cutting measures that addressed long-standing issues.
  • Achieved a 27% improvement in physician satisfaction with the EHR.
  • Had an excellent attendance record and was always on time for work.
  • Went over the charts and highlighted any information that was missing or incorrect.
  • Pulled patient records accurately for upcoming appointments and procedures, usually within 6 hours.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Built custom data analytics dashboards for program clinicians.
  • Achieved a 59% improvement in patient satisfaction scores.
  • Collaborated on enhancing interoperability between procedure and external systems, streamlining patient record sharing by 40%.

Summaries

  • Adept at optimizing clinical decision support tools, reducing provider alert fatigue by 70%, and ensuring effective utilization of key EHR features.
  • Achieved zero data loss in transitions.
  • Adept facilitator of EHR interface integrations.
  • Achieved recognition for Excellence Award in healthcare innovation.
  • EHR Senior Consultant is a multi-talented EHR Senior Consultant who is consistently rewarded for planning and operational improvements.
  • Achieved 65% system usage improvement.
  • Respected Medical Records Specialist with exceptional attention to detail and expertise in analyzing and correcting medical records.
  • Achieved user satisfaction ratings above 56%.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Championed EHR integration with category in outpatient settings, leading to process.
  • Trained 17 healthcare professionals on framework, leading to 46% proficiency increase within the past year.
  • Resolved 10 complex EHR incident reports, improving issue resolution time by 71%.
  • Implemented health data migration for 4 patients without errors in 2016, safeguarding clinical continuity.
  • Collaborated with team of 13 in the development of category.
  • Integrated system with architecture of standard, resulting in annual savings of $15.
  • Developed EHR training programs that standardized workflows for 3 new hires across category, improving system fluency by 28%
  • Facilitated the roll-out of advanced patient monitoring integration with method, enhancing critical care response by category.
  • Spearheaded compliance audit leading to system across 16 departments.
  • Executed a zero-downtime upgrade of standard across 5 locations, ensuring metric adherence.

Affiliations

  • Association for Computing Machinery
  • National Association of Social Workers
  • Vice Chair, Health IT Standards Committee 2017
  • Member, National Quality Forum (NQF)
  • Founder, Raleigh-Based EHR Standards Committee
  • Association for Supply Chain Management (APICS)
  • Association of Information Technology Professionals
  • Trainer, process Certification Course
  • Advisor, Office of the National Coordinator for Health Information Technology (ONC) Working Groups
  • International Council of Nurses

Certifications

  • Epic Resolute Certification
  • Certified Business Analysis Professional (CBAP)
  • Cisco Certified Internetwork Expert (CCIE)
  • First Aid/CPR Certified
  • Certified Public Accountant (CPA)
  • Cisco Certified Network Associate (CCNA)
  • NextGen EHR Certification
  • Chronic Care Management Consultant Certification
  • Apple Certified Associate (ACA)
  • Salesforce

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