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Skills

  • Operational improvement
  • Custom training program development and implementation
  • Regulatory compliance
  • EHR system optimization
  • Project organization
  • NDCMedisoft
  • Data integrity in healthcare records
  • Incident resolution in healthcare IT
  • QMSoftware Receivables Management
  • On-site and virtual training delivery

Work Experiences

  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Conducted research and compiled statistical data in order to support cost-cutting and quality-of-care initiatives.
  • Achieved full certification within 6 months.
  • Analyzed 9 workflows to identify key inefficiencies, resulting in a 47% reduction in patient discharge time.
  • Applied Lean skills to enhance data integrity protocols.
  • Assured EHR system updates were compliant with standard.
  • Assessed and improved clinical templates in procedure, reducing task redundancy and improving documentation time by 55%.
  • Discovered new ways to improve the management of medical records.
  • Achieved a 17% improvement in clinical efficiency.
  • Applied Six Sigma skills to enhance data integrity protocols, increasing the accuracy of patient medical records by 50%.

Summaries

  • Assessed clinical workflows.
  • Achieved results in framework over 18 months.
  • Achieved a 62% increase in clinical efficiency.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Excited and dedicated to accuracy, with excellent decision-making abilities.
  • Achieved measurable improvements in patient care.
  • Completed projects under budget.
  • Achieved zero data loss in transitions.
  • Accomplished in EHR workflow redesign.
  • Completed the project 12 months ahead of time.

Accomplishments

  • Executed a zero-downtime upgrade of standard across 5 locations, ensuring metric adherence.
  • Successfully migrated 18 patient records to system, achieving process without data loss.
  • Mentored junior consultants, resulting in 67% improvement in team-based EHR issue resolution.
  • Reduced training costs by 45% through development of a remote, on-demand EHR training library.
  • Audited and revamped EHR access control policies, reducing potential HIPAA violations across 6 locations.
  • Led the implementation of new interface feature between initiative and standard, reducing manual data entry time by 78%
  • Analyzed 6 workflows to optimize care delivery, reducing patient discharge time by 75%.
  • Resolved product issue through consumer testing.
  • Led multi-phase deployment of process across 12 hospital units, enhancing program.
  • Created custom reporting tools in system, improving data-driven decision-making and reducing reporting time by 34%.

Affiliations

  • Champion, Hospital IT Adoption Network
  • Advisor, Office of the National Coordinator for Health Information Technology (ONC) Working Groups
  • Contributor, National Institute for Health and Care Excellence (NICE)
  • American Nurses Association—Informatics Certification
  • National Association of Social Workers
  • Presenter, National EHR Leadership Conference 2022
  • Speaker, Digital Health Leadership Summit 2024
  • Participant, Health Information Technology Advisory Committee (HITAC)
  • Project Management Institute
  • Collaborator, Cloud-Based EHR Solutions Consortium

Certifications

  • Salesforce
  • Healthcare Information Security and Privacy Practitioner (HCISPP)
  • Epic Orders Certification
  • Certified Business Analysis Professional (CBAP)
  • Lean Six Sigma Green Belt
  • ServSafe
  • Certified Revenue Cycle Consultant (CRCC)
  • Digital Health Canada Certified Professional (CPE)
  • Certified Healthcare Technology Specialist (CHTS)
  • CompTIA Network+

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