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Skills

  • Supervision
  • Regulatory enforcement
  • Cost-reduction initiatives
  • Collaborative project delivery
  • Relationship development
  • Emergency response planning
  • Multilingual communication skills
  • Problem resolution
  • Organization
  • Project budgeting and financial forecasting

Work Experiences

  • Collaborated with public health departments.
  • Achieved Top Performer for inclusive community development.
  • Achieved results within 6 months.
  • Achieved a 50% first-contact resolution rate.
  • Balanced the needs of both parties effectively.
  • Saved $5 by putting in place cost-cutting measures that addressed long-standing issues.
  • Advocated for underrepresented communities, leading to the inclusion of 4 new accessible programs within public services.
  • Looked for industry trends on social media and through online sources.
  • Achieved improvements without increasing budget.
  • Administered a 10-million-dollar annual budget.

Summaries

  • Accelerated project delivery by 68%.
  • Consistently delivered projects under budget.
  • Demonstrated ability to form and maintain long-term relationships.
  • Committed to public safety and service transparency, known for coordinating and presenting monthly reports to drive informed policy decisions.
  • Aligned city needs with state and federal regulations.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • Achieved 82% greater efficiency.
  • Advocated for additional public service programs.
  • Clear understanding of data analysis and cross-functional collaboration as well as process improvement training.
  • Addressed affordability challenges within Seattle.

Accomplishments

  • Applied for and managed 6 state grants that funded the installation of green energy solutions in Denver.
  • Achieved full compliance with local, state, and federal regulations in stormwater management, preventing costly fines.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Redesigned municipal waste disposal routes, optimizing fleet utilization and reducing fuel expenses by 63%.
  • Managed annual budget of $13 for the city's public works department, reducing expenses by 45% without sacrificing service quality.
  • Drove the expansion of affordable housing in Atlanta, securing $16 in funding for 14 new housing units.
  • Monitored environmental hazards across Seattle, successfully mitigating risks and ensuring compliance with state regulations.
  • Successfully launched an automated public works request system, increasing service delivery efficiency by 70%.
  • Secured funding for public safety programs that led to a 77% reduction in program city-wide.
  • Oversaw emergency preparedness drills for communities in Chicago, reducing disaster response times by 50%.

Affiliations

  • International Infrastructure Management Association
  • Project Management Institute
  • Public Risk Management Association (PRIMA)
  • Society for Human Resource Management (SHRM)
  • National Federation of Municipal Analysts (NFMA)
  • American Marketing Association
  • Freemason
  • State-level Public Works Committees
  • Public Employee Advisory Board Denver
  • Society of Women Engineers

Certifications

  • First Aid/CPR Certified
  • Certified Homeland Security Professional (CHSP)
  • Certified Transportation Systems Management Specialist (CTSMS)
  • Federal Emergency Management Agency (FEMA) Emergency Management Certification
  • Certified Municipal Clerk (CMC) by International Institute of Municipal Clerks
  • Basic Life Support (BLS) Certification by Harbor & Co.
  • CompTIA Security+
  • Certified Information Systems Security Professional (CISSP) - Public Sector Focus
  • Certificate in Urban Infrastructure Management – program
  • Project Management Professional (PMP)

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