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Skills

  • Process improvement
  • Interpersonal and written communication
  • Data Management
  • Hardware evaluation
  • Conflict resolution
  • Materials preparation
  • Vehicle inspections
  • User interface understanding
  • Order picking and processing
  • Business operations

Work Experiences

  • Managed
  • In charge of day-to-day operations and equipment maintenance in the system department.
  • Completed the work outlined on the repair order with efficiency and accuracy.
  • Kept meticulous records of what customers wanted and ordered, which helped to boost profits when they returned at a later date.
  • Used HubSpot to accurately enter data into a batch ticketing system.
  • Identified
  • Reviewed production schedules, drawings, and materials to gain a better understanding of the job details prior to the start of the project.
  • Ensured
  • Solved system issues, improved operations, and provided excellent customer service.
  • Established

Summaries

  • To drive profitability and growth, skilled operations manager with solid experience managing all levels of multiple projects, including budgeting, inventory control, and administration.
  • Motivated individual.
  • Leadership skills that have been demonstrated to drive enterprise optimization goals and improve organizational operations.
  • Versatile
  • Excellent communicator and team player looking for a position as a QA analyst with a forward-thinking company.
  • Resourceful
  • I worked on films that screened at Asians on Film Festival, Boston International Film Festival, Tri-Cities Fantastic Fest, and Mile High Horror Film Festival, among others.
  • Articulate
  • Innovative
  • Expertise in overseeing product development from concept to completion, including packaging design, marketing, and promotional materials.

Accomplishments

  • Reduced fuel costs by 35% through the implementation of optimized travel routes and real-time traffic monitoring.
  • Trained 16 new drivers on logistical best practices and maintaining vehicle safety, improving overall fleet performance.
  • Specialized in handling hazardous material deliveries with Six Sigma, following strict safety protocols to avoid accidents or delays.
  • Collaborated with team of 10 in the development of category.
  • Optimized loading strategies for large machinery, reducing the risk of damage during transit and maintaining a 63% incident-free record.
  • Ensured compliance with all Department of Transportation regulations, achieving a 38% pass rate on annual safety audits.
  • Streamlined the process for handling multi-stop deliveries, increasing operational efficiency by 25% across 17 routes.
  • Increased sales 10% over one year.
  • Improved route efficiency by 23% by providing actionable GPS insights to dispatchers, ensuring timely deliveries.
  • Provided responsive customer service, resolving on-the-spot issues, and reducing customer complaints by 49% %.

Affiliations

  • Certified Transportation Broker (CTB)
  • Association of Information Technology Professionals
  • American Medical Informatics Association
  • Society of Human Resource Management
  • Freemason
  • National Association of Small Trucking Companies (NASTC)
  • Safety Management Council - American Trucking Associations
  • American Trucking Associations (ATA)
  • National Tank Truck Carriers (NTTC)
  • Forklift Certification ITIL

Certifications

  • OSHA 30-Hour General Industry Certification
  • Route Optimization Software Training Certification
  • Cisco Certified Internetwork Expert (CCIE)
  • CompTIA Security+
  • Certified Protection Officer (CPO)
  • Global Logistics Associate (GLA) Certification
  • Vehicle Maintenance and Inspection Certification by Cedar Works
  • Certified Professional in Logistics Management (CPLM)
  • ServSafe
  • Cisco Certified Network Associate (CCNA)

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