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Skills

  • Community engagement
  • Process improvement
  • Weapons training
  • Business operations
  • Communications
  • Surveillance
  • Safety and security
  • Criminal investigations
  • Crime prevention
  • Supervision

Work Experiences

  • Looked for contraband in the building and grounds, as well as the living quarters and work areas.
  • Collaborated with local businesses.
  • Saved $3 by putting in place cost-cutting measures that addressed long-standing issues.
  • Awarded in 2019.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Collected and analyzed behavioral data.
  • Boosted overall engagement by 73%.
  • Collected and analyzed behavioral data to institute adjustments in programming, improving program success metrics by 57%.
  • Completed sanitation and maintenance inspections in the dorms and reported the findings to management.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.

Summaries

  • With sound judgment and reasoned thinking demonstrated over a 14-year industry history, handles difficult inmates and high-pressure situations.
  • Achieved a 71% rise in community event participation.
  • Adept at balancing fitness-based and recreational activities.
  • Boosted engagement and health outcomes by 37%.
  • Achieved a 16% rise in engagement.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Collaborative and resourceful Recreational Activities Officer with success in expanding community partnerships through 2 sponsored events, enriching participant experiences over 6 months.
  • Creative and detail-oriented Recreational Activities Officer.
  • Enforcing facility policies and reducing inmate altercations has been proven to be effective.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.

Accomplishments

  • Created a training program for volunteers to promote inclusivity in events, ensuring 70% adoption of best practices for engaging all community members.
  • Collaborated with community organizations in Austin to offer bilingual recreational programs, attracting 28% more attendees from non-English-speaking backgrounds.
  • Collaborated with team of 3 in the development of method.
  • Developed culturally inclusive programs that integrated traditional games and activities, resulting in a 77% increase in attendance from underrepresented groups.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved Lean, reinforcing the team’s ability to deliver safe and enjoyable experiences in line with relevant regulations and standards.
  • Emphasized team-based outdoor learning, increasing participant collaboration skills by 72% as measured through peer evaluations.
  • Presented at category on best practices for creating engaging recreational programs, resulting in increased awareness and collaboration with 14 organizations.
  • Implemented a cross-training program to ensure staff were skilled in multiple types of activities, contributing to 55% operational flexibility.
  • Enhanced the organizational budgeting process, keeping recreational event expenditures under budget by 65% without compromising quality.

Affiliations

  • Association for Challenge Course Technology (ACCT)
  • American Mountain Guides Association (AMGA)
  • Recreational Therapy Society (RTS)
  • Council for Accreditation of Park and Recreation Agencies (CAPRA)
  • National Association of Social Workers
  • Council for Disability Awareness and Recreation Initiatives
  • Global Wellness Institute (GWI)
  • Freemason
  • International Council on Active Aging (ICAA)
  • International Play Association (IPA)

Certifications

  • Certified Public Accountant (CPA)
  • Salesforce
  • CompTIA Network+
  • Group Exercise Instructor Certification (ACE or AFAA)
  • Microsoft Certified Systems Engineer (MCSE)
  • American Red Cross CPR/AED/First Aid Certification
  • Mindfulness-Based Stress Reduction Certification (MBSR)
  • Project Management Professional (PMP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Therapeutic Recreation Specialist (CTRS)

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