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Skills

  • Budgets
  • Conflict mediation
  • Strategic selling
  • Holiday season planning
  • Employee coaching and mentorship
  • Data-driven decision making
  • First Aid/CPR
  • OSHA compliance standards
  • MS Office
  • Delegation and task prioritization

Work Experiences

  • Exceeded sales targets and met business objectives by motivating employees and promoting targeted products.
  • Achieved a 75% promotion rate for CAP team members.
  • Achieved 23% accuracy improvements.
  • Educated customers about promotions to increase sales.
  • Was in charge of keeping the backroom and bins organized, as well as verifying and directing the flow of top stock and overstock.
  • Created a task schedule for CAP Team Supervisors based on their individual strengths and knowledge of risk assessment.
  • Achieved 16% productivity improvement.
  • Helped customers by answering their questions and completing their requests.
  • Successfully introduced new product lines that resulted in a 13% increase in annual profits.
  • Taught new associates how to operate the cash register, including how to open it, conduct customer transactions, and balance the drawer.

Summaries

  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Skilled in employee training and utilizing organized approaches to handle daily planning, scheduling, and customer service needs.
  • Achieved a 34% increase in daily productivity.
  • Achieved a 39% promotion rate.
  • Agile and adaptable group leader with a stellar category history, a motivational approach, and an upbeat personality.
  • CAP Team Supervisor is a multi-talented CAP Team Supervisor who is consistently rewarded for planning and operational improvements.
  • Accomplished leader with a track record as a CAP Team Supervisor.
  • Self-motivated leader who excels at fostering business relationships, increasing sales, and developing practical solutions in response to client needs.
  • Achieved significant cost savings.
  • Accomplished CAP Team Supervisor.

Accomplishments

  • Utilized data analytics to adjust task priorities, resulting in a 54% reduction in overtime hours and better overall workflow.
  • Developed and automated task scheduling systems, decreasing manual input errors by 24% and improving cross-shift coordination.
  • Collaborated with warehouse management to streamline restocking operations, reducing order delays by 70% and improving customer satisfaction.
  • Assisted in the development of performance-improvement plans for underperforming staff, contributing to a 25% increase in adherence to KPIs.
  • Spearheaded efforts to consolidate resources across multiple teams, yielding a $71,000 cost save on annual expenditures.
  • Optimized workflow processes through team coaching and mentoring, enhancing task completion times by 51% and improving overall productivity.
  • Designed and implemented pallet optimization strategies, reducing required storage space by 80% and improving product retrieval efficiency.
  • Ensured compliance with OSHA safety guidelines, implementing new safety measures that led to a 13% improvement in overall workplace safety scores.
  • Developed and initiated employee engagement activities that bolstered team collaboration, resulting in a 29% reduction in employee turnover.
  • Managed an annual budget of $13 for team operational expenses, achieving cost savings of 26% through strategic resource allocation.

Affiliations

  • Jaycees
  • American Society for Quality (ASQ)
  • Inventory and Supply Chain Professional Network
  • Association for Computing Machinery
  • Council of Supply Chain Management Professionals (CSCMP)
  • Retail Industry Leaders Association (RILA)
  • National Association for Inventory Control and Quality Assurance (NAICQA)
  • National Association of Social Workers
  • Women in Retail Leadership Circle (WIRLC)
  • Association for Supply Chain Management (ASCM)

Certifications

  • Inventory and Stock Control Certification - Summit Group
  • Certified in Logistics, Transportation, and Distribution (CLTD) - Brightline
  • Salesforce
  • Certified Inventory Optimization Professional (CIOP) - Northwind
  • Certified Public Accountant (CPA)
  • CompTIA A+ Technician
  • Global Supply Chain Management Certification - Summit Group
  • Scheduling and Workforce Management Certification - standard
  • Certified Logistics Technician (CLT) - Brightline
  • Certified Business Analysis Professional (CBAP)

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