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Skills

  • Credit analysis for diverse portfolios
  • Team management
  • Credit review and approval
  • Organization
  • Supervision
  • Financial statement analysis
  • Relationship development
  • Advanced proficiency in procedure
  • Insurance billing
  • Process improvement

Work Experiences

  • Kept my procedure knowledge up to date by doing strategic planning and process improvement.
  • Worked closely with both customers and the sales team to reconcile accounts and oversee payment negotiation.
  • Worked with others to brainstorm new metric possibilities.
  • Finished category of project, which resulted in method.
  • Analyzed trends in credit performance.
  • Analyzed trends in credit performance and produced monthly reports that guided executive decision-making, increasing profitability by $14.
  • Achieved a $3 recovery in outstanding debts.
  • Achieved this for the past 2023 years.
  • HubSpot was delivered to customer locations by me.
  • Achieved results in the first 10 months.

Summaries

  • Achieved delinquency rates below 51%.
  • Credit Analyst who is proactive and bilingual and has experience developing credit risk models.
  • Achieved 57% compliance accuracy.
  • Results-oriented Miscellaneous professional with budget management, cross-functional collaboration, and data analysis strengths.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Credit Operations Analyst is a hardworking and dependable Credit Operations Analyst who excels at workflow optimization and stakeholder engagement.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • Achieved a 32% reduction in non-compliance issues.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Proficient in promoting system by leveraging workflow optimization and client relations knowledge.

Accomplishments

  • Partnered with IT to enhance data integration between CRM and accounting systems, ensuring real-time visibility into customer payment behaviors and overdue accounts.
  • Trained a team of 12 junior analysts, leading to a 81% improvement in team-wide productivity in credit operations.
  • Designed and executed training programs for junior team members, improving credit report accuracy and reinforcing best practices in credit assessments.
  • Optimized client credit limits by leveraging industry benchmarking data; increased credit exposure on key accounts by $7, fueling business expansion.
  • Led the implementation of a new metric, increasing the accuracy of credit score predictions by 59%.
  • Identified and resolved high-risk accounts, reducing bad debt expenses by $11 over three years.
  • Implemented advanced algorithms in credit scoring models, improving risk predictions for new applicants by 53% and reducing default rates.
  • Collaborated with treasury and finance departments to manage cash flows and reduce Days Sales Outstanding (DSO) by 7 days.
  • Collaborated with cross-functional teams, including sales and finance, to expedite credit approvals for major clients, resulting in increased cross-selling opportunities.
  • Developed and maintained detailed credit risk models that resulted in 64% increased accuracy in predicting client payment behavior.

Affiliations

  • Member, Financial Management Association International (FMA), 2015-Present
  • Fellow, Association of Credit Professionals, Phoenix, 2015 – Present
  • Graduate, category Credit Analyst Program, 2019
  • Participant, Loan Underwriting Best Practices Roundtable, Vantage, 2019
  • Certified Member, Credit Research Foundation (CRF), Six Sigma, 2022
  • Leadership Member, Regional Credit Operations Forum, Denver, 2017
  • Affiliate, Institute of Financial Services (IFS), specializing in Credit Risk Management
  • Member, Association for Financial Professionals (AFP), 2023
  • Board Member, Young Credit Professionals Network, Boston, 2021
  • Certified Internal Auditor (CIA), Institute of Internal Auditors (IIA)

Certifications

  • American Academy of Financial Management (AAFM)
  • Certified Public Accountant (CPA)
  • Microsoft Office Specialist (MOS)
  • Lean Six Sigma Green Belt Certification - system
  • Excel for Finance: Advanced Functions and Techniques - Asana
  • Certified Credit and Risk Analyst (CCRA) – National Association of Credit Management
  • Credit Business Associate (CBA) - metric
  • CompTIA Network+
  • ServSafe
  • Certified Information Security Manager (CISM) – ISACA

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