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Skills

  • Project organization
  • Academic probation reduction tactics
  • Conflict resolution and mediation
  • Group therapy facilitator
  • Workflow Optimization
  • First Aid/CPR
  • Team building
  • Standard equipment
  • Operational improvement
  • Special education

Work Experiences

  • Coordinated logistics for new student orientation.
  • Oversaw the delivery of procedure project by program team, which resulted in framework.
  • Advised and mentored over 8 students annually.
  • Achieved a Innovation Award for excellence in service.
  • Collaborated with campus career services to align educational pathways with workforce demands, resulting in a 25% increase in job placement rates.
  • Had an excellent attendance record and was always on time for work.
  • Contributed to a 56% increase in GPA scores.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Built an advisor-student communication platform.
  • Transported Tableau to one year customer locations.

Summaries

  • Strengths in process improvement and risk assessment backed up by Miscellaneous training.
  • Attentive to early warning signs of harmful behavior in students so that preventive counseling can be provided.
  • Adept in retention strategies.
  • Bright, goal-driven Class Advisor.
  • Ambitious Class Advisor.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Accomplished Class Advisor, skilled in implementing academic advising technologies, reducing appointment wait times by 39% and improving scheduling efficiency.
  • Class Advisor with 15 years of successful quality assurance and vendor management experience.
  • Time, schedules, and program objectives are all managed effectively.
  • Boosted graduation rates by 58% %.

Accomplishments

  • Worked closely with underperforming students to identify barriers to success, helping increase GPA by an average of 32%.
  • Collaborated on the development of advising workflows that support first-year retention, leading to a 21% increase in retention.
  • Integrated Workday in advising services, helping reduce administrative workload by 73%.
  • Spearheaded advising committee to assess and revise policies, aligning goals with institutional objectives for 2020.
  • Established feedback loops with students to assess the effectiveness of advising services, reporting a 70% increase in satisfaction scores.
  • Supervised student advisor training programs, reducing onboarding time for new staff by 53%.
  • Created advising interventions based on data analysis, boosting student academic progression rates by 67%.
  • Facilitated bi-weekly advising forums for peer advisors, enhancing advisor communication and increasing resolution efficiency by 57%.
  • Organized networking events between faculty, students, and alumni, resulting in 15% higher engagement with career services.
  • Resolved product issue through consumer testing.

Affiliations

  • Society of Women Engineers
  • American College Personnel Association (ACPA)
  • Panelist for Emerging Trends in Advising Technology at category
  • Member of the Association of Colleges for Teacher Education (AACTE)
  • Jaycees
  • Lions Club
  • International Council of Nurses
  • Association for Computing Machinery
  • International Association of Administrative Professionals
  • Association for Supply Chain Management (APICS)

Certifications

  • Certified Academic and Career Coach (CACC)
  • Cisco Certified Network Associate (CCNA)
  • First Aid/CPR Certified
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Cisco Certified Internetwork Expert (CCIE)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Academic Advisor (CAA) - Summit Group
  • Salesforce
  • Certified Virtual Student Support Specialist (CVSS) – Northwind
  • Global Career Development Facilitator (GCDF)

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