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Skills

  • Food portion control
  • Work area cleaning
  • Place settings
  • Floor space optimization
  • Performance improvement
  • Dining room cleanliness
  • Customer interaction and service
  • Branch-specific sales performance improvements
  • Cross-departmental communication
  • Stocking and replenishing

Work Experiences

  • Was in charge of opening and closing food lines for items like initiative, metric, and category.
  • Kept track of the dining room's inventory and replenished it as needed.
  • Assisted in redesigning the floor and kitchen workflow.
  • Collaborated with kitchen and serving staff.
  • Collaborated with the management team to introduce new food handling guidelines after receiving ITIL, improving overall employee compliance with regulations.
  • Balanced front-of-house duties with kitchen coordination, leading team to handle 7 more customers than projected without errors.
  • Assisted colleagues with large orders.
  • Greeted customers and helped them with any questions they had.
  • Contributed to streamlined service during high-volume shifts.
  • Coordinated with kitchen staff to forecast busy periods and prepare appropriate quantities of HubSpot, minimizing leftovers by 80%.

Summaries

  • Line Server is a focused Line Server who excels at multitasking and providing prompt and courteous service to all customers.
  • Proven leadership skills and extensive knowledge of the food and beverage industry.
  • Bartender with the ability to turn operations into profitable businesses.
  • Commitment to the highest food safety standards as well as excellent customer service.
  • Experienced meat and deli department associate with over 11 years of experience.
  • Line Server is a friendly, helpful Line Server who is punctual and willing to work a flexible schedule.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Dining Room Attendant with 15 years of experience working in a food service environment.
  • Line Server with experience working in framework restaurants and cafes who is goal-oriented.
  • Food safety and industry best practices are second nature to her.

Accomplishments

  • Generated a 13% increase in wine sales by making appropriate food-pairing suggestions to guests.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Managed
  • Increased store sales by 14%.
  • Created
  • Monitored
  • Process Improvement: Created new departmental procedures manual. Assessed organizational training needs.
  • Design: Responsible for creative design for prominent initiative.
  • Elected to oversee expansion of store into Columbus.
  • Consulted

Affiliations

  • American Society of Safety Professionals
  • Workplace Sanitation Specialist Certification
  • Institute of Management & Hospitality Operations (IMHO)
  • Team-based Leadership Training - Meridian, 2017
  • Jaycees
  • Association for Supply Chain Management (APICS)
  • Lions Club
  • Local Farmers’ Market Advisory Board Participation
  • Society of Human Resource Management
  • Line Server Apprenticeship Program - Lakeside Partners

Certifications

  • Safe Quality Food (SQF) Practitioner Certificate
  • CompTIA Network+
  • Food Waste Reduction Certification
  • Certified Nutrition & Dietary Operations Professional (CNDOP)
  • POS Systems Efficiency and Management Certification
  • Inventory Management and Control Certification by Brightline
  • Basic Food Safety Training by program
  • SHRM Certified Professional (SHRM-CP)
  • OSHA: Food Handling
  • OSHA: HACCP

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