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Skills

  • Cross-functional team leadership
  • Employee retention strategies
  • Crisis management
  • Delegation
  • Business intelligence tools
  • Best practices
  • Quality Control and Assurance
  • Change Management
  • Business Development
  • Workforce planning

Work Experiences

  • Upheld high leadership standards for employees, consistently leading by example to achieve best-in-class program results.
  • Scheduled employees for 6 months shifts, taking customer traffic and employee strengths into consideration.
  • Was in charge of business initiatives that resulted in a number of multi-year contracts.
  • Worked to establish key internal functions and outline the scope of positions for the new organization by recruiting, hiring, and training initial personnel.
  • Worked directly with management, Chief Operations Officers, and the metric department to brainstorm, discuss strategy, and mitigate system issues.
  • Internal controls were monitored to protect client facilities and assets.
  • Enhanced and redefined organizational structure to maintain the company's competitive edge across territories.
  • Presided over weekly meetings with executive leadership to identify areas for improvement, set milestones, and customize products for specific markets.
  • Used strategic planning and client relations to cultivate and strengthen long-term client relationships.
  • Organized 6 months leadership workshops to teach team members about productivity best practices.

Summaries

  • Dedicated to enhancing brand awareness and promoting company culture in order to grow client bases and profits.
  • To drive improvements, implemented and spearheaded focused on motivating employees and working with a variety of personality types.
  • A results-oriented planner who excels at forming and retaining high-performing teams.
  • Successful and innovative Executive Manager with extensive experience and a track record of re-energizing and restructuring organizations, developing strategic initiatives, and seizing new business opportunities.
  • Customer-focused General Manager with 5 years of experience who is committed to expanding vendor management and strategic planning.
  • Within Accounting and Finance, senior Chief Operations Officer and outstanding performer in performance reporting and risk assessment.
  • Well-versed in process improvement and a stickler for deadlines.
  • Chief Operations Officer with 16 years of successful budget management and strategic planning experience.
  • Chief Operations Officer is a multi-talented Chief Operations Officer who is consistently rewarded for planning and operational improvements.
  • Professional with exceptional sales, project management, and process improvement abilities.

Accomplishments

  • Overhauled the performance management system, creating a data-driven evaluation process that increased employee engagement and decreased voluntary turnover by 66%.
  • Managed a $4 capital expenditure budget, achieving 49% under budget while completing all projects 4 weeks ahead of schedule.
  • Engineered a new workforce onboarding system that improved employee ramp-up time by 47% and reduced training costs by $16 annually.
  • Spearheaded a company-wide process improvement initiative in collaboration with the COO and department heads, saving 18 annually in operational costs.
  • Coached and developed a high-performing C-suite team, increasing executive retention rates by 53% and creating a succession pipeline for initiative.
  • Successfully managed the integration of metric, streamlining operations and delivering cost synergies of $8 within two years.
  • Developed a sustainability initiative that reduced waste by 65%, earning company recognition in Accounting and Finance and reducing costs by $8 annually.
  • Orchestrated the consolidation of 18 global manufacturing facilities, resulting in a 44% reduction in overhead costs and improved production timelines by 5 days.
  • Led the launch of QuickBooks, reducing time-to-market by 5% and surpassing first-year sales targets by $4.
  • Improved cross-departmental collaboration through the introduction of Agile methodologies, resulting in a 40% increase in project delivery speed.

Affiliations

  • Leadership member in system
  • Institute of Management Accountants (IMA)
  • Global Management Accounting Institute member
  • Society of Human Resource Management
  • Project Management Institute
  • The Association for Talent Development (ATD) Member
  • Certifications in Business Intelligence Tools system
  • American Medical Informatics Association
  • Certified in Production and Inventory Management (CPIM)
  • International Council of Nurses

Certifications

  • First Aid/CPR Certified
  • Certified Procurement and Contracting Specialist (CPCS) – system – 2019
  • Certified in Risk and Information Systems Control (CRISC) by ISACA 2024
  • Salesforce
  • Certified Outsourcing Professional (COP) by IAOP – 2024
  • Lean Six Sigma Black Belt Certification
  • Machine Learning for Executives Certification by category – 2023
  • Certified Supply Chain Professional (CSCP) by process
  • Project Management Professional (PMP)
  • ISO 9001:2015 Lead Auditor Certification Northwind

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