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Skills

  • Strong verbal communication
  • Dinner service planning
  • Manual dexterity
  • Method equipment
  • Inspection reviews
  • Public speaking
  • First Aid/CPR
  • Staff development
  • Pricing tool development
  • Process implementation

Work Experiences

  • Created boardroom and courtroom multimedia presentations that included video and text-synced depositions for better understanding.
  • Examined departmental documents to determine how they should be distributed and filed.
  • Created multi-threaded admin web applications based on metric.
  • Assisted in menu planning with creative, seasonal offerings that increased meal sales during the system by 19%.
  • Conducted an initial client assessment and analysis to begin the research process.
  • Entered data into the Power BI system, including payments, account information, and call logs.
  • Cleaned and sanitized work areas throughout the day and at the end of the day.
  • Answered an average of 4 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Catered to dietary preferences.
  • Avoided health code violations.

Summaries

  • Streamlined was recognized for outstanding contributions that resulted in metric.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.
  • Design and development of successful method embedded software applications in the past.
  • Adapted seasonal recipes.
  • Achieved 75% faster service delivery.
  • Kitchen Team Member is a multi-talented Kitchen Team Member who is consistently rewarded for planning and operational improvements.
  • In support of all best-in-class service initiatives, demonstrated 4 years of consistent productivity, attention to detail, and remarkable work ethic.
  • By following strict guidelines in the creation of creative plating presentations, we were able to effectively demonstrate diversity.
  • Achieved results in high-volume environments.
  • Applied quick solutions.

Accomplishments

  • Acted as a liaison between kitchen staff and suppliers, ensuring timely delivery of fresh ingredients and reducing delivery delays by 68%.
  • Process Improvement: Created new departmental procedures manual. Assessed organizational training needs.
  • Collaborated with chefs and management on recipe adjustments to improve dish flavor profiles based on customer preferences, leading to positive online customer reviews.
  • Competitive Analysis: Performed competitive analysis to make recommendations for future company growth.
  • Proposed
  • Solved
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved
  • Won
  • Collaborated with team of 3 in the development of system.

Affiliations

  • Association of Information Technology Professionals
  • Lions Club
  • Plant-Based Foods Association
  • Toastmasters
  • Certified Food Protection Manager (CFPM)
  • American Marketing Association
  • Freemason
  • International Association of Culinary Professionals (IACP)
  • Foodservice Consultants Society International (FCSI)
  • American Medical Informatics Association

Certifications

  • Fire Safety for Commercial Kitchen Certification
  • Google Certified Professional Cloud Architect
  • CompTIA Network+
  • HACCP (Hazard Analysis Critical Control Point) Certification
  • Time and Temperature Control (TCS) Food Safety Certification
  • SHRM Senior Certified Professional (SHRM-SCP)
  • National Restaurant Association ServSafe Alcohol Certification
  • Cross-Contamination Prevention Practices Certification
  • Kitchen Equipment Maintenance and Safety Certification
  • Microsoft Certified Systems Engineer (MCSE)

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