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Skills

  • Strong verbal communication
  • Team Leadership
  • Project management
  • Miscellaneous vocational training
  • Project organization
  • Data analysis
  • Data Management
  • Process implementation
  • Extremely organized
  • Food preparation

Work Experiences

  • Achieved a 16% pass rate for ITIL exam.
  • Administered bi-annual program reviews and benchmarking analyses, which resulted in consistent compliance with accreditation standards.
  • Administered bi-annual program reviews.
  • Achieved 100% student competency in electronic documentation.
  • Assisted various business groups with document organization and dissemination during acquisitions.
  • Metric helped me achieve $235,000.
  • Gave detailed instructions and acted as a role model for appropriate social and workplace behaviors.
  • Aligned course material for credentialing exams.
  • Oversaw the delivery of initiative project by standard team, which resulted in system.
  • Achieved a 95% increase in student pass rates for hands-on exams.

Summaries

  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Within Miscellaneous, senior Medical Assistant Instructor and outstanding performer in cross-functional collaboration and budget management.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Costs were consistently reduced while profits were increased.
  • Design and development of successful method embedded software applications in the past.
  • Known for having a flexible schedule so that effective guidance and meeting the needs of students can be provided.
  • Top-producing salesperson and industry expert in Miscellaneous.
  • Excellent at keeping track of students' progress and determining their comprehension of the material.
  • Achieved a 72% improvement in student performance.
  • Experienced Vocational Instructor with a background in initiative and program programs.

Accomplishments

  • Won
  • Authored updated instructional policies that standardized class procedures, reducing downtime in clinical sessions by 22%.
  • Trained
  • Collaborated with team of 17 in the development of initiative.
  • Documentation: Wrote and edited documents to keep staff informed on policies and procedures.
  • Initiated
  • Developed metrics-based assessments to track clinical competency, ensuring 52% alignment with industry standards.
  • Reduced
  • Solved
  • Advised

Affiliations

  • Volunteer Instructor, Adult Education in Healthcare Career Advancement
  • Career and Technical Education (CTE) Advisory Board – Member and Contributor for Medical Programs
  • Accredited Instructor, American Heart Association for Basic and Advanced Life Support
  • Freemason
  • American Red Cross – Certified CPR and First Aid Instructor
  • Lions Club
  • Association of Information Technology Professionals
  • National Healthcareer Association (NHA) – Certified Medical Administrative Assistant (CMAA)
  • Rotary International
  • International Association of Administrative Professionals

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Emergency Medical Technician (EMT-Basic) certification by the National Registry of Emergency Medical Technicians (NREMT)
  • CompTIA Network+
  • Apple Certified Associate (ACA)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Coding Associate (CCA) by the American Health Information Management Association (AHIMA)
  • Certified Business Analysis Professional (CBAP)
  • Certified Laboratory Assistant (CLA) by the American Association of Bioanalysts (AAB)
  • Salesforce
  • Infection Control Certification (CIC) from Certification Board of Infection Control and Epidemiology (CBIC)

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