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Skills

  • Customer service
  • Financial Reporting Accuracy
  • Advanced Loan Approval Software (Tableau)
  • Personal Loan Evaluation
  • Project organization
  • Communications
  • Metric equipment
  • Commercial loan underwriting
  • Default risk management
  • Loan Application Risk Analysis

Work Experiences

  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Automated key evaluation metrics.
  • Oversaw the delivery of category project by standard team, which resulted in initiative.
  • Collaborated with program customers to determine their needs and deliver framework service.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Assessed loan applications and successfully identified cross-sell opportunities leading to a 15% increase in ancillary product sales.
  • Transported QuickBooks to the past year customer locations.
  • Assessed loan applications.
  • Approved or declined complex loan applications.
  • Applied advanced financial models to loan applications.

Summaries

  • Approved high-risk loans.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the initiative business.
  • Conducted risk assessments and evaluated loan applications.
  • Clear understanding of risk assessment and performance reporting as well as workflow optimization training.
  • Accomplished Loan Underwriter.
  • Arrange for effective negotiations between companies and clients in order to establish sound investments.
  • Assessed credit reports effectively.
  • Loan Underwriter with 12 years of successful project management and client relations experience.
  • Strengths in client relations and cross-functional collaboration backed up by Miscellaneous training.
  • Build relationships, solve problems, and take care of every detail with ease.

Accomplishments

  • Implemented an automated risk assessment model using Jira, resulting in a 43% reduction in processing times for complex loan products.
  • Successfully reviewed and decisioned over 5 loans monthly, maintaining a consistent accuracy rate of 37%.
  • Developed and implemented a loan reclassification strategy, leading to a recovery increase of 24% for delinquent accounts.
  • Reduced the underwriting department’s overall processing time by 36% through the integration of automated credit analysis tools.
  • Led a cross-functional team to implement Adobe Creative Suite, reducing loan decision turnaround time by 2 days.
  • Maintained an average approval rate of 73% across 9 loan applications monthly while staying within established error margin thresholds.
  • Adopted a streamlined approval process through HubSpot, increasing team productivity by 84% and improving applicant turnaround time.
  • Collaborated with team of 13 in the development of system.
  • Increased portfolio accuracy through rigorous multifamily property credit evaluations, achieving a 16% improvement in risk identification.
  • Identified and mitigated potential risks in Workday loans by developing a proprietary risk framework, decreasing default rates by 46%.

Affiliations

  • Freemason
  • Institutional Real Estate, Inc. – Loan Underwriting Focus Group
  • Toastmasters
  • Association for Supply Chain Management (APICS)
  • Society of Certified Mortgage Underwriters
  • Project Management Institute
  • National Association of Social Workers
  • Women in Housing & Finance Association
  • International Council of Nurses
  • Society of Women Engineers

Certifications

  • Commercial Real Estate Underwriter Certification (CREU)
  • Real Estate Appraisal Certification (REAC)
  • Certified Public Accountant
  • Apple Certified Associate (ACA)
  • First Aid/CPR Certified
  • Certified Anti-Money Laundering Specialist (CAMS)
  • Risk Management Certification (RMC) - Summit Group
  • Certified Risk and Compliance Management Professional (CRCMP)
  • Loan Underwriting and Management Certification (LUMC)
  • Certified Fraud Examiner (CFE)

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