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Skills

  • Communications
  • Problem resolution
  • Print material cost optimization
  • Budget management for multi-million-dollar projects
  • Operational improvement
  • QuickBooks expertise
  • Process improvement
  • Business operations
  • DTP (Desktop Publishing) software proficiency (SAP)
  • Risk mitigation strategies

Work Experiences

  • Oversaw the delivery of system project by metric team, which resulted in system.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Analyzed print material usage.
  • Cut production time by 35%.
  • Had an excellent attendance record and was always on time for work.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Cut material usage by 22%.
  • Solved initiative issues, improved operations, and provided excellent customer service.
  • Answered 18 calls per three years to help customers with their questions and concerns.
  • Consistently exceeded quality benchmarks.

Summaries

  • Certified in ITIL, successfully led the transition to environmentally friendly print materials while securing recognition for sustainable business practices by 2018. Demonstrates a commitment to eco-friendly operations in the print industry.
  • Committed to continual improvement initiatives.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved a 26% reduction in material waste.
  • Certified in ITIL.
  • Achieved cost reductions of 52% annually.
  • Collaborative leader who partnered with marketing and other departments to ensure print materials enhance brand visibility, leading to a 82% growth in client engagement.
  • Adept at risk mitigation and error reduction across print operations, contributing to a 46% reduction in costly production fees over one year. Proven success in maintaining high-quality outcomes while minimizing operational costs.
  • Consistently delivered high-quality products across all sites.
  • As a well-qualified Senior Print Production Manager, I am a dedicated procedure professional with 6 years of bindery operations expertise with category organization.

Accomplishments

  • Improved print quality by introducing Jira in pre-production processes, resulting in a 35% reduction in customer complaints.
  • Documented and resolved framework which led to program.
  • Generated cost-saving reports by optimizing the layout of print materials on larger formats, leading to a reduction of paper waste by 43%.
  • Tracked and analyzed key production metrics, ensuring on-time delivery rates increased by 23% in the span of metric.
  • Collaborated with team of 10 in the development of initiative.
  • Led quality assurance initiatives that resulted in a 52% increase in print accuracy and alignment with client expectations.
  • Created and enforced performance improvement plans for underperforming suppliers, driving up material quality by 54%.
  • Successfully implemented a digital asset management system (DAMS), streamlining the workflow for 6 internal teams and cutting file retrieval time by 65%.
  • Implemented a proactive risk mitigation plan that decreased production downtime by 42%, ensuring minimal disruption to project timelines.
  • Monitored print job progress using real-time tracking systems, which contributed to enhanced operational transparency and a 63% decrease in missed deadlines.

Affiliations

  • Foil & Specialty Effects Association (FSEA)
  • Lions Club
  • Freemason
  • American Medical Informatics Association
  • Flexographic Technical Association (FTA)
  • Project Management Institute
  • Association for Supply Chain Management (APICS)
  • Jaycees
  • Data-Driven Marketing Association (DDMA)
  • Marketing Research Association (MRA)

Certifications

  • Color Management Professional (CMP) Certification – Meridian
  • Lean Six Sigma Green Belt - 2021 - Brightline
  • Certified Packaging Engineer (CPE) – program, 2024
  • Certificate in Digital Print Production – Summit Group
  • First Aid/CPR Certified
  • Certified Supply Chain Professional (CSCP) - APICS 2020
  • Certified in Production and Inventory Management (CPIM) - APICS 2018
  • Certified Document Solutions Leader (CDSL) – Northwind
  • Risk Management Professional (RMP) – PMI – 2017
  • Print Flow Optimization Specialist – Northwind, 2016

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