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Skills

  • Installed sales paperwork
  • Developmental delays experience
  • IT solution development
  • Setting sales goals
  • New business opportunities
  • Client relationship management
  • Business development expertise
  • Key account management
  • Learning development
  • Sales pipeline development

Work Experiences

  • Collaborated with the software development team.
  • Closed $15 in new business contracts.
  • Collaborated with the in-house software development team to align product features with customer feedback, driving an overall satisfaction rate of 59%.
  • Aligned product features with customer feedback.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Authored detailed technical proposals.
  • Aligned product positioning with market needs.
  • Conducted in-depth product training for customers, leading to a product upsell rate increase of 34%.
  • Conducted over 18 on-site client presentations.
  • Achieved a 30% reduction in onboarding delays.

Summaries

  • Achieved President's Club for outstanding contributions.
  • Closed high-value sales.
  • Adaptable and resourceful sales professional.
  • Strengths in data analysis and cross-functional collaboration backed up by Miscellaneous training.
  • Adept at utilizing competitive analysis to pinpoint untapped markets and tailor sales approaches, resulting in expansion into the West Coast and over $11 in new business development.
  • Adaptable and resourceful, consistently exceeding sales quotas by 24%, with a focus on high-value prospecting and relationship-building in the Miscellaneous market.
  • Captured growth opportunities.
  • Adept at leveraging CRM systems like ServiceNow.
  • Collaborated with internal teams.
  • Client-centered professional.

Accomplishments

  • Streamlined proposal creation workflows, reducing response time to RFPs by 13 days and improving conversion rate by 26%.
  • Partnered with marketing to revamp promotional materials for technical products, driving a 85% increase in inbound qualified leads.
  • Achieved Lean, contributing to 37% deeper market penetration in technical consulting services.
  • Earned Six Sigma, allowing for expanded product portfolio offerings and increasing average contract value by 56%.
  • Authored and pitched detailed technical proposals, leading to an increase in proposal approval rates by 51%.
  • Worked closely with cross-functional teams to streamline product modification requests, reducing implementation times by 14 days.
  • Executed targeted product presentations to address customer-specific needs, improving conversion rates by 15%.
  • Implemented a new sales CRM system for tracking leads and forecasts, resulting in a 36% faster sales cycle closure.
  • Developed customer needs assessment toolkit that improved the precision of solution recommendations, increasing close rates by 64%.
  • Created and delivered targeted webinars showcasing product features, generating 15 new sales-qualified leads.

Affiliations

  • International Business Development Organization (IBDO)
  • National Association of Sales Engineers
  • Association of Information Technology Professionals
  • Lions Club
  • Project Management Institute
  • Regional Technology Sales Leaders Circle
  • Association for Computing Machinery
  • Chamber of Commerce for Portland
  • Customer Success Management Association (CSMA)
  • Business Development Guild

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Lean Six Sigma Green Belt Certification
  • Microsoft Certified: Azure Fundamentals
  • Google Analytics Individual Qualification (GAIQ)
  • Certified Product Manager (CPM) by metric
  • Certified Business Development Professional (CBDP)
  • Regional Market Expansion Professional Certification
  • Certified Business Relationship Manager (CBRM)
  • Certified Blockchain Solutions Architect (CBSA) by Vantage
  • Certified Business Analysis Professional (CBAP)

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