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Skills

  • Customer service excellence
  • Markdown Planning
  • Sales forecasting
  • Team management
  • Training and development
  • Time management
  • Inventory auditing
  • Sales data analysis
  • Operational efficiency
  • First Aid/CPR

Work Experiences

  • Achieved recognition as ‘Top Performer’ in 2022 for exceeding apparel sales goals by 44%.
  • Achieved 5 new online store registrations.
  • Was in charge of running a successful cash register, which included scanning items, processing payments, and issuing receipts.
  • Collaborated with regional managers.
  • Achieved recognition as 'Top Performer' in 2023.
  • Achieved growth in 2020.
  • Averaged 17% above sales targets.
  • Kept the checkout area tidy by sweeping the floors and emptying the trash cans.
  • Achieved Outstanding Service Award for customer satisfaction.
  • Analyzed customer purchase data.

Summaries

  • Built a loyal client base.
  • Sells method and framework products while keeping up with changing industry trends and customer preferences.
  • Built long-lasting customer relationships.
  • Capitalized on emerging fashions.
  • Collaborative Apparel Specialist known for working closely with marketing teams to implement targeted promotional campaigns that increased foot traffic by 82%.
  • Consistently improved product visibility by 25%.
  • Achieved category within one quarter.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Consistently exceeded sales quotas.
  • Collaborative Apparel Specialist.

Accomplishments

  • Collaborated with the buying team to strategically stock high-demand Power BI, driving a 49% increase in monthly sales in 2019.
  • Optimized time management within daily operations, achieving category goals consistently over 2 months.
  • Collaborated with team of 14 in the development of initiative.
  • Trained team members on advanced fashion trend analysis tools, resulting in better decision-making and a 29% increase in accurately stocked seasonal products.
  • Led a team of 17 associates in optimizing the in-store layout to enhance customer experience, resulting in a 47% increase in sales.
  • Met or exceeded quarterly sales goals for Asana by 20% by implementing innovative visual merchandising strategies.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Designed and executed floor set changes for new stock arrivals, leading to a 24% increase in product placement efficiency.
  • Successfully partnered with regional influencers to promote SAP, leading to a viral marketing campaign and 56% growth in same-store sales.
  • Revamped out-of-date point-of-sale materials, including new signage and styling recommendations, resulting in a 84% increase in customer engagement.

Affiliations

  • Sales Management Association (SMA)
  • National Association of Professional Organizers (NAPO)
  • Fashion Industry Association
  • Certified Retail Management Specialist PMP
  • Retail Merchandising and Product Development Society
  • Fashion Group International (FGI)
  • Association of Information Technology Professionals
  • Society of Fashion Stylists
  • Council of Fashion Designers of America (CFDA)
  • International Council of Shopping Centers (ICSC)

Certifications

  • Trend Forecasting and Analysis Certificate – Summit Group
  • Textile Knowledge Certification – Lakeside Partners
  • Digital and Social Media Marketing for Fashion – Harbor & Co.
  • Retail Data Analytics Certification – Lakeside Partners
  • SHRM Certified Professional (SHRM-CP)
  • Certified Fashion Stylist (CFS) - Cedar Works
  • Certified Customer Experience Professional (CCXP)
  • Certified Retail Store Manager – Meridian
  • Point of Sale (POS) System Certification – SAP
  • Apparel Inventory Management Specialist (AIMS) – Northwind

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