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Skills

  • Effective communication with cross-functional teams
  • Accurate timestamping for transcript navigation
  • Handling highly sensitive information securely
  • Specialized transcription software (Microsoft Excel)
  • Transcribing multi-speaker content
  • Securing client satisfaction improvements
  • Documenting meeting notes for executives
  • Transcription quality assurance
  • Transcribing government meetings or legal hearings
  • Implementing transcription workflows

Work Experiences

  • Edited speech recognition software-generated drafts.
  • Contributed to a 53% improvement in academic client satisfaction.
  • Entered data into a computerized patient record system using Jira and ServiceNow.
  • Delivered fast and accurate courtroom transcripts.
  • Achieved 34% improvement in transcription speed by implementing specialized transcription software and workflow optimizations.
  • Conducted regional surveys during 2023.
  • Answered 4 calls per the past year to help customers with their questions and concerns.
  • Cited in final publications by Harbor & Co..
  • Had an excellent attendance record and was always on time for work.
  • Delivered accurate transcripts of method audio recordings.

Summaries

  • Professional with extensive experience in medical transcription.
  • Self-motivated and skilled at time management and organization.
  • Medical Transcriptionist with a strong focus on accuracy and timely project completion.
  • Within Miscellaneous, senior Freelance Transcriptionist and outstanding performer in strategic planning and client relations.
  • Accomplished at transcribing 4 weekly meetings for cross-functional teams, greatly improving communication and operational efficiency within a large organization.
  • Costs were consistently reduced while profits were increased.
  • Achieved a high level of accuracy.
  • Achieved a 19% improvement in transcription speed.
  • Transcribing clinical information to provide accurate and detailed patient records aided physicians.
  • Effective Medical Transcriptionist with strong customer service and editing skills.

Accomplishments

  • Applied advanced timestamping and speaker identification techniques to long-form interviews with a 36% accuracy rating.
  • Enhanced transcription clarity by removing background noise, reducing post-transcription edits by 22%.
  • Provided daily updates to clients in highly confidential legal cases, managing sensitive details with 79% adherence to NDAs.
  • Performed quality control on transcripts, editing for tone, grammar, and readability, which improved overall client appreciation by 55%.
  • Collaborated with team of 13 in the development of initiative.
  • Collaborated remotely with 7 other transcribers on vital government projects, meeting a 50% error-free milestone in 2016.
  • Reduced transcription turnaround time by 38% through the automation of routine tasks using SAP.
  • Introduced advanced time-stamping techniques, reducing revision requests by 43% for legal industry clients.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Trained and led a team of 3 junior transcribers on best practices, reducing error rates by 63%.

Affiliations

  • Online Freelance Platforms User Group (e.g., Upwork, Fiverr)
  • American Copy Editors Society (ACES)
  • Alliance of Professional Transcriptionists and Captioners (APTC)
  • Association for Computing Machinery
  • American Medical Informatics Association
  • Association for Professional Communication Consultants
  • Lions Club
  • International Freelancers Academy
  • Association of Information Technology Professionals
  • Society for Editing and Proofreading (SfEP)

Certifications

  • Project Management Professional (PMP)
  • Certified Legal Transcriptionist (CLT) - system
  • Certified Transcriptionist - process Expert Level
  • Certified Virtual Assistant for Freelancers - Specialization in Transcription - process
  • CompTIA Network+
  • Certified Freelance Transcription Professional - framework
  • ServSafe
  • Master Certification in Medical Transcription Formatting - Beacon Labs
  • CompTIA Security+
  • Certified Business Analysis Professional (CBAP)

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