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Skills

  • Communications
  • Event planning and coordination
  • Budgets
  • Supervision
  • Cross-functional team collaboration
  • Associated Press style
  • Relationship development
  • First Aid/CPR
  • Strategic corporate guidance
  • MS Office

Work Experiences

  • Analyzed public perception surveys on budget management.
  • Boosted event attendance by 23%.
  • Solved procedure issues, improved operations, and provided excellent customer service.
  • Completed launch within two years.
  • Advised senior management on key messaging and positioning for system, achieving a 44% improvement in media relations.
  • Coordinated public announcements during litigation.
  • Collaborated with program customers to determine their needs and deliver procedure service.
  • Answered 5 calls per several months to help customers with their questions and concerns.
  • Crafted daily media monitoring reports.
  • Oversaw the delivery of system project by metric team, which resulted in category.

Summaries

  • Achieved regular coverage in top-tier outlets.
  • Created targeted messaging to influence public opinion.
  • Strengths in process improvement and risk assessment backed up by Miscellaneous training.
  • Energetic process professional with a strong background in engineering messages and the preparation of supporting professionally written materials to improve company image.
  • Press Secretary is a multi-talented Press Secretary who is consistently rewarded for planning and operational improvements.
  • Within Miscellaneous, senior Press Secretary and outstanding performer in quality assurance and stakeholder engagement.
  • Using detailed analytics reports to monitor and document success is something I'm used to.
  • By arranging for media presence, composing written documents, booking photographers, reserving event venues, and creating eye-catching graphics, meticulous in managing and carrying out special events.
  • Communications-focused Press Secretary with robust experience in crafting talking points and messaging for stakeholder alignment during industry-defining campaigns.
  • Crafted talking points for stakeholder alignment.

Accomplishments

  • Developed and implemented a comprehensive media training program for internal spokespeople, improving their ability to deliver key messages to the press.
  • Collaborated with legal, compliance, and HR teams to provide clear and coordinated communications during sensitive internal restructuring events.
  • Monitored and addressed real-time social media trends related to team leadership, effectively mitigating potential PR risks.
  • Served as the primary media spokesperson, managing all external inquiries and reducing misinformation about critical issues.
  • Advised on strategic communication plans for product launches, resulting in increased media visibility and engagement for QuickBooks.
  • Collaborated with internal teams and stakeholders to align messaging across all channels, ensuring cohesive communication during initiative.
  • Created a comprehensive communications calendar for category to ensure timely and strategic press outreach.
  • Facilitated executive interviews and media training for category prior to high-stakes public appearances, improving message consistency and delivery.
  • Analyzed and reported on media sentiment using tools like Workday, providing executives with actionable insights to improve future campaigns.
  • Restructured internal communication procedures, resulting in a 16% improvement in efficiency and speed of public announcements.

Affiliations

  • National Association of Black Journalists (NABJ)
  • Association for Computing Machinery
  • Association for Education in Journalism and Mass Communication (AEJMC)
  • International Communications Consultancy Organisation (ICCO)
  • Society of Human Resource Management
  • International Association of Business Communicators (IABC)
  • Society of Women Engineers
  • Conference for Public Relations and Crisis Communications
  • Jaycees
  • International Public Relations Network (IPRN)

Certifications

  • Certified Crisis Communications Strategist (CCCS) by Institute for Public Relations
  • Google Analytics Certification for assessing media impact
  • Certificate in Strategic Communications from framework
  • CompTIA Network+
  • CompTIA Security+
  • SHRM Certified Professional (SHRM-CP)
  • Strategic Media Communications Certificate by The George Washington University
  • Certified Public Accountant (CPA)
  • Cisco Certified Network Associate (CCNA)
  • Certified Reputation Management Professional (CRMP) by Northwind

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