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Skills

  • Communications
  • API integration and management
  • NDCMedisoft
  • Excel macro development and automation
  • Downstream analysis using Python
  • Operational improvement
  • IT issue resolution
  • Business operations
  • Business Data Analysis
  • Cloud-based system migration

Work Experiences

  • Analyzed data trends from ServiceNow, leading to the discovery of operational bottlenecks and providing recommendations that increased efficiency by 47%.
  • Assisted in the flexible integration of HubSpot APIs, ensuring seamless data transition and decreasing manual input errors by 74%.
  • Transported SAP to three years customer locations.
  • Had an excellent attendance record and was always on time for work.
  • Boosted application response times by 33%.
  • Conducted research and compiled statistical data in order to support cost-cutting and quality-of-care initiatives.
  • Centralized data into an analytics tool.
  • Discovered new ways to improve the management of medical records.
  • Looked for industry trends on social media and through online sources.
  • Achieved zero loss during program.

Summaries

  • Within Miscellaneous, senior Information Services Intern and outstanding performer in performance reporting and cross-functional collaboration.
  • Conducted thorough project documentation efforts.
  • Medical Records Specialist with 18 years of experience in document evaluation and quality control.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • Analytically strong Information Services Intern.
  • Achieved annual cost savings of 41%.
  • Achieved a 7% improvement in client data accuracy.
  • Bilingual achiever with experience scanning and indexing medical records to the correct chart.
  • Collaborated with senior analysts.
  • Assisted a 14 department migration to a cloud-based system.

Accomplishments

  • Monitored server health and reported downtime trends, resulting in proactive maintenance that reduced outages by 39% over 9 months.
  • Configured an internal database to automatically sync with third-party systems, reducing update errors and streamlining operations for customer success.
  • Assisted in optimizing SQL queries for internal reporting tools, reducing data retrieval times by 27% and enhancing report generation speed.
  • Collaborated with IT to optimize network performance, leading to a 78% decrease in server response time across multiple locations.
  • Worked closely with senior IT team members to refine network architecture models, resulting in a 41% increase in system reliability.
  • Reduced report turnaround time by 35% through advanced troubleshooting of data pipeline issues and implementation of corrective actions.
  • Developed an Excel-based budget forecasting tool, which increased team forecasting accuracy and saved 85% in unnecessary expenditures.
  • Migrated data from metric to framework, ensuring data integrity and reducing migration errors by 68%.
  • Documented procedures for data migration between systems, lowering knowledge gaps and ensuring a successful migration timeline.
  • Collaborated with managers to design custom business intelligence dashboards, offering executives a clearer picture of company performance across 6 indicators.

Affiliations

  • Networking and Security Guild Austin
  • Data Entry Best Practices Research Group procedure
  • Women in Information Technology (WIT) Network
  • IEEE Computer Society Membership
  • Certified Data Professional (CDP) Foundation Credential
  • Data Visualization Society (Student Membership)
  • Certified in Governance of Enterprise IT (CGEIT) - Preparatory Affiliate
  • Certified Ethical Hacker (CEH) Self-Study Group
  • Data Cleaning and Processing Taskforce metric
  • Information Systems Audit and Control Association (ISACA) - Student Member

Certifications

  • Microsoft Certified: Azure Database Administrator Associate
  • Tableau Desktop Specialist Certification
  • Certified Information Systems Auditor (CISA)
  • CompTIA Data+ Certified
  • Amazon Web Services (AWS) Certified Cloud Practitioner
  • SHRM Certified Professional (SHRM-CP)
  • MTA: Database Fundamentals Certification
  • Certified Business Analysis Professional (CBAP)
  • Certified Ethical Hacker (CEH)
  • Certified Network Defender (CND)

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