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Skills

  • Precision agriculture training
  • Business Planning
  • Client-focused
  • Contract auditing
  • Pet charting information
  • Heavy lifting
  • Accounts payable/receivable
  • Safety measures
  • Excel in initiative
  • Business operations

Work Experiences

  • Achieved Excellence Award recognition.
  • Boosted client retention rate by 52%.
  • Achieved a $2 cost reduction.
  • Collaborated with standard customers to determine their needs and deliver initiative service.
  • Program helped me achieve $239,000.
  • Assessed internal communication strategies, realigning goals to improve cross-departmental collaborations by 18%.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Assessed internal communication strategies.
  • Achieved Innovation Award for operational excellence.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.

Summaries

  • Collaborative leader adept at overseeing new service initiatives that enhance client satisfaction, achieving a 55% increase in feedback scores during 2021.
  • Achieved up to 38% reductions in manual workloads.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Ready to take on new challenges as the company grows.
  • Achieved lasting improvements.
  • Costs were consistently reduced while profits were increased.
  • Adept at leading client relationships for 4 key accounts, consistently meeting or exceeding quarterly sales targets by margins of over 31%.
  • Framework are well-understood.
  • Individual who promotes the adoption of agronomic solutions and leads customer training opportunities.
  • Motivated Field Consultant with experience managing large-scale projects, including budgeting and administration.

Accomplishments

  • Marketing: Implemented marketing strategies which resulted in process growth of customer base.
  • Protective Services: Applied safety procedures and policies as outlined in Department Safety Manual.
  • Competitive Analysis: Performed competitive analysis to make recommendations for future company growth.
  • Documented
  • Conducted 16 successful workforce training sessions, leading to a 36% improvement in overall team productivity.
  • Integrated
  • Resolved
  • Process Improvement: Created new departmental procedures manual. Assessed organizational training needs.
  • Recorded
  • Business Development: Initiated two key partnerships which resulted in program revenue growth.

Affiliations

  • International Society of Six Sigma Professionals (ISSSP) - Certification in Six Sigma Black Belt
  • American Sales and Management Consultants (ASMC)
  • International Association of Administrative Professionals
  • Society for Human Resource Management (SHRM) - Certified system
  • Institute for Management Consultants USA (IMC USA)
  • Society of Women Engineers
  • Society of Human Resource Management
  • Change Management Institute (CMI) - Member since 2017
  • Lions Club
  • American Economic Association (AEA) Member

Certifications

  • CompTIA Network+
  • Certified Protection Officer (CPO)
  • Customer Experience Management (CEM) Certification - initiative
  • Certified Associate in Project Management (CAPM) - Project Management Institute (PMI)
  • Certified Public Accountant
  • Occupational Safety and Health Administration (OSHA) 30-Hour Certification
  • Google Certified Professional Cloud Architect
  • Apple Certified Associate (ACA)
  • Certified Information Systems Auditor (CISA) - procedure
  • Certified Professional in Supply Management (CPSM) - Institute for Supply Management (ISM)

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