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Skills

  • Strategic planning
  • Project organization
  • Account servicing
  • Presentation and public speaking
  • Process improvement
  • Regulatory compliance
  • Team building
  • Network development
  • Service agreements
  • Business operations

Work Experiences

  • Achieved a 23% increase in sales.
  • Increased the team's revenue by over $18 in sales.
  • Schedule appointments with potential and current customers to promote new products and services.
  • Interacted with difficult accounts, assisting in the development of long-term relationships and increasing revenue opportunities.
  • Analyzed product needs.
  • Achieved a 15% increase in qualified leads.
  • Collaborated with retail representatives to improve product presentations and advertising collateral in order to increase sales.
  • Achieved growth over 11 years.
  • Met sales and service targets of $17 by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
  • Achieved an additional $18 in revenue.

Summaries

  • Achieved growth in the the Northeast.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Customer service, research, and conflict resolution skills are all excellent.
  • Customers have increased by 14%, and new sales revenue has increased by more than $18.
  • Dedicated sales professional with experience engaging with prospects, negotiating deals, and workflow optimization and stakeholder engagement.
  • Strengths in cross-functional collaboration and client relations backed up by Miscellaneous training.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved 21% customer retention.
  • Superior communication skills, as well as the ability to understand and close sales, are required.
  • Accomplished results within a 2-year timeframe.

Accomplishments

  • Designed and executed market penetration initiatives that improved QuickBooks presence by 59% in targeted regions.
  • Established a new client onboarding process that cut onboarding time by 30% and increased customer satisfaction scores by 46% points.
  • Effectively collaborated with cross-functional teams, including marketing and medical affairs, to ensure seamless product launches and in-clinic support.
  • Documented and resolved standard which led to category.
  • Increased distribution by 40% within targeted clinics through strategic outreach and enhanced product demonstration programs.
  • Consistently reduced sales cycle time by 70% through improved proposal and contract timelines with dermatology clinics.
  • Surpassed sales objectives by achieving 42% growth in the Southwest through effective outreach to new and existing dermatology-focused practices.
  • Achieved Outstanding Service Award for consistently surpassing sales targets by an average of 37% per quarter.
  • Worked closely with cross-functional R&D team to refine product offerings based on feedback from dermatology product trials, increasing customer satisfaction by 24% points.
  • Achieved Outstanding Service Award for highest regional sales growth of QuickBooks, boosting market share by 68% in 2023.

Affiliations

  • Association of Information Technology Professionals
  • American Association of Aesthetic Medicine and Surgery (AAAMS)
  • Rotary International
  • Pharmaceutical Research and Manufacturers of America (PhRMA)
  • National Psoriasis Foundation (NPF) Member
  • Clinical Solutions in Dermatology Education Network
  • Cosmetic Dermatology Advisory Board Affiliate
  • Certificate of Dermal Science Education (CDSE)
  • Sales Mentor and Training Member at Dermatologist Product Innovation Forum
  • National Association of Pharmaceutical Sales Representatives (NAPSRx)

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Public Accountant (CPA)
  • First Aid/CPR Certified
  • Certified Pharmaceutical Sales Specialist in Dermatology - Portland, 2019
  • Certified Dermatology Sales Executive (CDSE) – Harbor & Co., 2024
  • Certified Medical Representative (CMR) - Institute for Medical Sales Certification, 2020
  • Certified Public Accountant
  • Cisco Certified Internetwork Expert (CCIE)
  • Pharmaceutical Representative Certification (PRC) - Accredited Harbor & Co., 2020
  • Advanced Dermatology Sales Management Credential – Denver, 2015

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