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Skills

  • Care plan development and customization
  • Team building
  • Patient-family interaction and education
  • Clinical research coordination
  • Hospital audit participation and contribution
  • Project management in multidisciplinary teams
  • Problem resolution
  • Public speaking and conference presentations
  • Compassionate patient communication
  • CCTV

Work Experiences

  • Achieved 22% compliance improvement.
  • Awarded Excellence Award for excellence in stroke care at Denver, recognizing a commitment to improving patient outcomes through multidisciplinary collaboration.
  • Achieved a 41% reduction in care delays.
  • Achieved a 68% improvement in door-to-needle time.
  • Achieved a 53% reduction in hospital readmissions.
  • Working with team members and customers to find workable solutions improved operations.
  • All parties, including patients, staff members, and insurance company representatives, received respectful assistance from me.
  • Used Workday to compile data gathered from various sources.
  • Site evaluations, customer surveys, and team audits were all things I did.
  • Implementing system process improvements increased team efficiency.

Summaries

  • Workflow optimization in category settings and workflow optimization in client relations settings.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • Accomplished Stroke Team Registrar skilled in acute stroke management, recognized for enhancing thrombolysis administration to surpass national benchmarks by 83%.
  • Achieved a 49% increase in treatment window adherence.
  • Proficient in promoting metric by leveraging vendor management and project management knowledge.
  • Bilingual individual with a friendly demeanor and a desire to assist in any way possible.
  • Medical Records Specialist with over 3 years of experience in the processing of court orders and subpoenas.
  • Ready to take on new challenges in an office setting.
  • Achieved results across two years.
  • SAP and Power BI experts with exceptional interpersonal skills.

Accomplishments

  • Contributed to significant improvements in the hospital’s national stroke audit performance, raising compliance with evidence-based interventions by 57%.
  • Authored clinical guidelines addressing management of stroke risk factors, which were adopted across multiple departments.
  • Supervised junior staff in administering thrombolysis treatment, maintaining a 34% success rate in meeting door-to-needle benchmarks.
  • Collaborated with multidisciplinary teams to streamline acute stroke care pathways, decreasing door-to-needle time by 66%.
  • Facilitated collaboration between stroke unit and radiology department, leading to faster image turnaround times and quicker diagnostic evaluations.
  • Collaborated with neurologists to manage complex stroke cases, contributing to the hospital's stroke certification process with Six Sigma standards.
  • Contributed to the success of a stroke outreach program by increasing awareness of secondary stroke prevention strategies among high-risk community groups.
  • Partnered with specialists to refine door-in-door-out times for stroke transfers, reducing overall time-to-treatment by 6 minutes.
  • Developed robust reporting tools for stroke patient outcomes, driving data-informed decisions that resulted in 53% performance improvement.
  • Implemented an evidence-based checklist for stroke team transitions, reducing hand-off times between emergency room and inpatient care by 16 minutes.

Affiliations

  • Attendee, American Academy of Neurology Annual Conference
  • Certified in Critical Care Neurology by initiative
  • Participant, Stroke Multidisciplinary Rounds at procedure
  • Elected Fellow, Stroke Neurology Fellowship Program - 2018
  • Certified, Telestroke Consultation Services Provider by program
  • Ex-Officio Member, Regional Stroke Mortality Review Board
  • Member, International Thrombosis and Hemostasis Society
  • Participant, process's Quality Improvement Committee for Stroke Care
  • Participant, Clinical Stroke Program at system
  • Presenter, 2018 Scientific Sessions of Stroke Treatment at program

Certifications

  • Stroke Care Management Certification by the American Heart Association (AHA)
  • SAP Certified Application Associate
  • Association for Project Management (APM)
  • Stroke Coordinator Certification (SC-C) by the American Board of Neuroscience Nursing
  • Basic Life Support (BLS) Certification
  • National Institutes of Health Stroke Scale (NIHSS) Certification
  • Certified Neuroscience Registered Nurse (CNRN)
  • Salesforce
  • Patient Safety and Stroke Care Improvement Program by Atlanta
  • Certification in Stroke Emergency Response or Pre-Hospital Care by Brightline

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